User’s Handbook
Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it. Mention of software products manufactured by other companies does not necessarily constitute endorsement by Oki Data.
Year 2000 Compliance All products currently sold by Oki Data are Year 2000 compliant. Each product contains information technology that accurately processes date and time data between the years 1999 and 2000, and carries no issue for the September 9, 1999 (9999) programming concern. These products, when used in combination with products purchased from other manufacturers, whose products properly exchange data and time information, will accurately process the date and time.
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Contents Introduction ....................................................... 1 Features ............................................................................... 1 Product Options .................................................................. 3 A Look at the Components and Attaching the Document Stacker ................................... 20 Connecting to the Telephone Line ................................ 21 Installing the External Optional Handset ......................
Telephone Answering Device Mode [TAD] ................... 31 Memory Reception Mode [MEM] ................................. 31 Forwarding Mode ........................................................... 31 PC Fax Mode ................................................................. 31 Dial and Incoming Call Parameter Settings ..................... 32 Dial Parameter Settings .................................................. 32 Redial Tries .................................................................
Rejecting Unsolicited Fax Messages ............................... 51 Power Failures and Memory ............................................. 51 Dual Access ....................................................................... 52 What You Can Do While Sending a Fax ........................ 52 What You Can Do While Receiving a Fax .................... 52 What You Can Do While Making Copies ...................... 52 Making Copies .................................................................
Maintenance .................................................... 78 Replacing the Toner Cartridge ......................................... 78 Replacing the Image Drum ............................................... 81 Resetting the Drum Counter .......................................... 83 Cleaning the Scanner Path ............................................. 83 Obtaining Consumables and Replacement Parts ........... 84 Consumables ...............................................................
Introduction • Speed dialing. Set up to 40 (Model 5700) or 80 (Model 5900) pre-programmed telephone numbers for automatic one-touch faxing, as well as an additional 100 (model 5700) and 150 (model 5900) numbers for 2 or 3-digit entry faxing. • Group dialing. Create as many as 20 groups of telephone numbers and send documents to multiple locations with a single selection (broadcast faxing). • Automatic alternate call.
2 • Advanced transmission and reception functions. Includes delayed transmission, broadcasting (multilocation transmission), confidential message transmission/reception, relay broadcasting, polling, etc. • Fax forwarding. Document can be forwarded to a designated location after being stored in memory (setting can also be used to forward a document when the local machine is out of toner or paper). • Automatic redial and page re-transmission.
Product Options The following are optional devices that can be purchased to expand the functions of OKIFAX 5700/5900 facsimile machines: • Second Paper Tray. Increases paper holding capacity to 500 sheets (universal size: legal, letter, A4). • Expanded Memory. Adds more memory to increase storage capacity. Available in either 2.0 or 4.0-Mbyte boards. • Telephone Handset. Connects directly to the machine and operates like a standard telephone. • MFP PC Interface Kit.
A Look at the Components and Control Panel Components LCD Panel Displays status of machine and operation in progress. Control Panel (Programming) Keys Main keys used for programming machine settings and operations and navigating through the function menu. Power Switch Press 1 to turn on and 0 to turn off. Copy Stacker Release Buttons Press these two buttons, one on each side, to gain entry to toner/image drum area.
Document Stacker Holds original documents after being faxed or copied. Document Guides Adjust guides to the width of documents to be faxed/copied. Document Tray Holds documents to be faxed/copied. Document Tray Extension Pullout extension for supporting long documents. Copy Output Lever Up position: copies exit the machine facedown. Down position: copies exit face up. Available only when copying or when using Network Print or PC Print. Paper Indicator Shows level of paper remaining in paper tray.
Line Jack Jack for connection to main outside telephone line. TEL Jack 1 TEL Jack 2 Jacks for connecting optional telephone handset, external telephone or answering machine. 6 | Handbook AC Power Cord Inlet Plug the AC power cord supplied with the unit into this inlet. Back Cover Remove this cover to expose the expansion slots for optional memory, and NIC board. IEEE-1284 Parallel Port Standard hardware for connection to personal computer and operation of MFP features.
LED Print Head This black bar is the transfer mechanism that writes received/copied information to the image drum. This bar should be cleaned each time the toner cartridge is changed. Image Drum Unit The image drum unit contains a green photosensitive drum which receives information from the LED print head and transfers it to the printing paper. Toner Cartridge This black cylinder, installed inside the image drum unit, contains the black powder used as the machine’s ink for printing data.
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Control Panel Keys and Indicators 1 LCD Display Panel: Refer to this display for instructions and information while the machine is performing operations, or when entering information or changing settings. 2 Shift Up ¶ Key: Use this key to: - Move to the previously selected option in the same operational layer when programming the machine. - Move to the upper row from the lower row when data such as telephone numbers is listed in two rows.
fax/copy after loading the document. Use the Photo setting when the original document includes half-tone images. 10 Type of Original Key (Dark, Normal, Light indicator lights): Use this key to set the contrast after loading the document. Use Light for originals that are too light, Normal for originals with good contrast, and Dark for originals that are too dark. 11Clear Key: Use this key to cancel ID, telephone number and programming entries.
Speed Dial (One-Touch or 2 or 3-digit) number for the location. The speed dialing function will automatically dial the telephone number and transmit the fax. After pressing the Search key, it is possible to search corresponding location IDs when alphanumeric characters are entered. 19 Hyphen Key: Use this key as the “-” character when programming ID and PBX, public line, international telephone or Earthing/Flashing switches. It is also used to type the “+” when entering TSI/CSI numbers.
One-Touch Keypad Use these keys for quick, one-touch dialing and the programming of other machine operations. In addition to the ability to assign telephone numbers (up to 40 digits each) to a One-Touch key, alphanumeric names of up to 15 characters in length can be registered (Telephone Directory).
Speed Dial number, press the Plus key at the 40th position of the first part of the number to indicate it is a chain dial number, then complete the process by entering the second part of the number following the procedures required for inputting another Speed Dial number. Pause Key (One-Touch key #40): Use this key to enter automatic 3sec pauses in dialing when programming telephone numbers. For example, use this key to tell the machine to wait for an outside or international line to open.
Installation Overview To install your new OKIFAX 5700/5900, following the steps in this section. • Safety • Installation Hints • Operation and Maintenance • Toner and Image Drum Handling • Emergency First Aid • Getting Started • Setting Up Your Fax Machine • Loading Paper Safety Installation Hints • Install your fax machine in a dust-free location away from direct sunlight • Do not plug your fax machine into a power source shared by equipment that produces electrical noise (i.e.
Operation and Maintenance • Use a dry cloth to clean the control panel and the main body of the unit. • Aside from the instructions specifically mentioned in this handbook, your fax machine is not user serviceable. Do not attempt to service the machine or lubricate moving parts by yourself. • Pull out the AC plug before trying to remove any objects that may have fallen into the machine. • Immediately disconnect the fax machine if it becomes physically damaged and arrange for its repair or disposal.
Getting Started Where to Install Your Fax Machine Place your fax machine in a dust-free location away from direct sunlight. • Allow several inches on each side of the fax machine to ensure adequate ventilation. • Make sure that both power and telephone outlets are available nearby. • Choose a location where the relative humidity is between 20% and 80%, and where the temperature is between 50°F (10°C) and 92°F (32°C).
Setting Up Your Fax Machine 2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. 1 Lift up on the document tray and swing it up and out of the way.
3 Move aside the protective sheet and grasp the image drum cartridge, then lift it out. Caution: Do not touch the green drum surface! ! 4 Grasp the protective sheet and pull it out. 18 | Handbook 5 Put the image drum cartridge back into place. 6 Press down at each end of the image drum cartridge to make sure it is installed correctly.
Installing the Toner Cartridge 1 Lift out the toner well cover and discard. 2 Unwrap the toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. 3 Holding the toner cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a). ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials.
4 Lower the right side down into the toner well. 6 Close the copy stacker and document tray. Attaching the Document Stacker Attach the document exit stacker on the back of the machine using the latching mechanism provided. 5 Push the lock lever forward until it stops.
Connecting to the Telephone Line 1 Insert one end of the telephone cord into the LINE jack in the back of the machine. 2 Insert the other end into your wall telephone jack. 3 Insert the end of the cord into the TEL jack on the back of the fax machine. ! The two TEL jacks are provided to allow you to connect both an external handset and an answering machine.
Connecting an External Telephone or Answering Machine ! Important: Any external telephone or answering machine connected to Your fax machine must be FCC (US) or CSA (Canada) approved. 1 Insert one end of the telephone cord into the TEL jack on the back of the fax machine. 2 Insert the other end into the jack in your external device. To connect both an answering machine and a telephone: 1 Connect your answering machine to your fax machine.
Loading Paper Your OKIFAX can hold up to 250 sheets of standard-weight (20 lb.) paper in letter, legal, and A4 sizes. For best results, use paper specially made for laser printers or photocopiers. If you are receiving a document created on legal-size paper, the document will be reduced to fit on letter size paper. The vertical length of the received page image is automatically reduced to fit on the paper loaded, down to 75% of the original length.
Selecting Functions and Settings Overview The navigating keys (a) and LCD display (b) on the control panel simplify setting your machine’s functions. The machine functions are organized in a menu structure. As you navigate through the menu using the navigation keys, functions are displayed in the LCD window. If a document is loaded, menu functions for sending documents are displayed first. If no document is loaded, other menu functions are displayed.
Using the Help Key Primary Menu Functions Delayed TX Delayed Batch TX Priority TX To see how the menu is organized, press HELP. Your machine will print out a Function List with instructions to access menu items. This can be helpful when you are setting your machine’s features. Confidential TX Relay Initiate TX Rolling TX/RX Print From Memory Setting Features Report Print There are two ways to navigate through the functions: 1 The step access method moves through the function menu step by step.
1 Using Step Access 2 Using Speed Access To navigate through the various functions step by step, use the navigation keys: If a function is assigned a speed access number (set up functions), simply type the number at the menu display prompt to bring up the function. Speed access numbers must be entered in two-digit format (i.e., 00-99). (See a list of speed access numbers on the next 2 pages). Following is an example of using speed access.
Speed Access Numbers Following are the speed access numbers and their assigned functions.
Speed access numbers (continued) Dial Options 40 Redial Tries 47 Pulse Make Ratio * 41 Redial Interval 48 Pulse Dial Type * 42 Auto Start 49 MF Tone Duration * 43 Dial Tone Detect 50 PBX Line 44 Busy Tone Detect 51 Flash/Earth/Normal * 45 MF/DP 52 Dial Prefix 46 Pulse Dial Rate * Incoming Options 60 Incoming Ring 64 PC/FAX Switch 61 Remote Receive 65 CNG Count 62 T/F Timer Program 66 Ring Response 63 Continuous Tone 67 Distinctive Ring Report Options 70 MCF (Single Loc.
Setting Basic Features Overview Setting the Date and Time Follow these instructions to set the date and time: 1 Press Menu/Exit to enter the menu. 2 Using the numeric keys (0-9), enter speed access number 00. The display shows: 3 Enter the current date (xx/xx/xxxx) and time (hh:mm) using the numeric keys (0-9), press Enter. ! If invalid data is entered, the Enter key will not operate.
To set TSI/CSI and Sender ID: 1 Press Menu/Exit to enter the menu. 2 Input speed access number 02. 3 Input up to 20 numbers and characters (0-9/Hyphen/Space/ +), press Enter. 4 Press Menu/Exit. Auto Receive Mode [FAX] Setting the Language You use the same line for both fax and telephone calls and the majority of your incoming calls are telephone calls. When someone calls, your machine rings like a telephone. You can answer from an external telephone connected to your machine.
Telephone Answering Device Mode [TAD] Forwarding Mode [FWD] You have an answering machine connected to your fax machine. In this mode, your machine detects whether an incoming call is a fax or voice call. If it is a fax call, your machine receives the fax. If it is a voice call, your machine rings, then your answering machine activates.
Dial and Incoming Call Parameter Settings These settings allow you to control the way your machine dials telephone numbers and received incoming calls. Setting these functions before beginning use of your machine will make your fax communications more efficient. To set these parameters 1 Press Menu/Exit to enter the menu. 2 Input the speed access number. 3 Use Ä or ¶ to select the desired setting, Press Enter. 4 Press Menu/Exit to return to standby mode.
Tone/Pulse (MF/DP) Speed access no. 45 This function controls which method your machine uses for dialing: DP, dial pulse dialing which uses monotone pulses to dial a number like a rotary telephone, MF, multi-frequency dialing (touch tone) which uses different tones to dial a number. MF is the default setting. Tone (MF) Duration Speed access no.49 If the machine is set to the MF dialing method, this function controls the duration of the tones used for dialing (Tone duration varies by country).
Incoming Call Parameters Incoming Ring Speed access no. 60 This function offers a soft ringing sound through the machine’s built-in speaker when a call is received. If the function is set to OFF, the machine will not emit a ringing sound during incoming calls. If the function is set to ON, the machine will only emit a ringing sound when the machine is set to TEL (manual receive mode) or Ring Response is set to 20 sec (except 1 ring).
Other Basic Parameters Monitor Volume Speed Access no. 11 The machine is equipped with a speaker for monitoring operations. This function provides a 5-level audio adjustment of the speaker (OFF, Low, Mid, High-Mid, High). Buzzer Volume Speed Access no. 12 The machine is equipped with a buzzer that sounds when a fax communication ends or, if an external telephone is connected, when the receiver is not properly returned to its cradle after use. The settings are Low, Middle and High.
MCF. (Single-Loc) Speed Access no. 70 Set ON, a MCF will be printed out automatically for single location transmissions. When set to OFF, no report will be printed out. MCF. (Multi-Loc) Speed Access no. 71 Set to ON, single and multiple location transmission MCF99999999 will be printed automatically. When set to OFF, no report will be printed out. Image in MCF. Speed Access no. 72 Set to ON, a portion of the first page of the fax transmitted will be printed in the MCF.
5 Input the digit(s) normally dialed to obtain an outside line from the PBX, press Enter. 6 Press Menu/Exit to return to standby mode. * Dial Prefix can also be accessed from the main menu by entering its speed access code 51. ! Keep in mind that all of the outside telephone numbers programmed into the machine must begin with the dial prefix of the PBX. To cancel these parameters at a later date, follow the above instructions but set the PBX Line parameter to OFF.
Programming Speed Dial Numbers Overview One-Touch Key Faxing For quick and easy faxing operations, you can store up to 40 (Model 5700) or 80 (Model 5900) telephone numbers in the machine’s memory and send documents to a fax number by pressing a single key. Your OKIFAX machine is equipped with 40 one-touch keys (model 5900 is equipped with a second hidden panel for an equivalence of 80 keys).
Programming One-Touch and 2 or 3 Digit Speed Dial Numbers To begin programming your speed dial numbers, follow these instructions. Collect Information Gather the following information for each Speed Dial number you want to store: Entry 1 Name 2 Primary telephone number (LOC#) 3 Alternate telephone number (ALT#) Parameters Can be up to 15 characters Up to 40 characters Up to 40 characters 4 Communications speed 33.6K, 28.8K, 14.4K, 9.6K, 4.
Program the Information To enter the information for each speed dial number, use one of the following input methods: Numeric Keypad 0-9/*/#: Use these keys to enter alphabetic characters (uppercase, lowercase). Unique Key: Use this key to enter a variety of unique characters, including: ! # & ‘ ( ) * + , - . / : ; = ? × ä ß ñ ö ü Æ Å Ø æ å ø.
Programming a Speed Dial 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Location Program, press Enter. 3 The cursor will be at Speed Dial. Press Enter. 4 Input the speed dial number you want to program (One Touch, 2-digit, 3-digit), press Enter. 5 Input the telephone number (LOC #), press Enter. 6 Input a name if desired, press Enter. 7 Input alternate telephone number (ALT#) if desired, 8 Select Communication Speed, press Enter. 9 Select On or Off for Echo Protection, press Enter.
Chain Dialing Each fax number that you enter or program into your machine can be up to 40 digits long. If you need to dial a number with more digits, use the chain dial feature. To create a chain dial number: 1 Program the first 39 digits into a Speed Dial number. 2 Press the Plus (+) key (One-Touch key #39). 3 Program the rest of the number as if programming another speed Dial entry. To dial the number: 1 Select the first Speed Dial Number programmed. 2 When prompted, enter the second Speed Dial number.
Basic Faxing Overview Preparing Documents Guidelines • Try to use good quality documents for your fax transmission. Documents that are typed, or written with a black felt-tip pen on white (or light) paper work best. • Do not send documents that are not rectangular. • Never use documents that have wet or sticky surfaces, wrinkles, staples, or paper clips.
Loading Documents To prevent paper jams and problems during operation: • Stack your documents neatly • Align document edges before loading • Don’t load different size documents at the same time ! You can load and prepare to transmit a document while your machine is still sending or receiving another message (as long as the document feeder is clear). To do this, load the document, select your location and press the Start key. Your Document will be sent when the current communication ends.
4 If necessary, use the Resolution and Type of Original keys for the best possible quality. Sending a Fax to a Single Location 1 Load your documents. 2 Select the entry method, referring to the instructions below: Using a One Touch Speed Dial Key Press the One-Touch key you have programmed. Resolution • For normal office documents, use STD (standard) resolution (default) • For documents with small type or other fine detains, use FINE or EX.FINE resolution.
Using the Search Function 1 Press the Speed Dial/Search key. The display will show ENTER 1-ST CHAR. 2 Using the One-Touch key, enter the first letter of the name of the location you want to transmit to. 3 Repeatedly press the letter key to scroll through the list of location IDs beginning with that letter. 4 When the correct location is found, press the Start key to begin faxing. Using the Numeric Keypad 1 Dial as you would on a normal telephone.
Sending a Fax to Multiple Locations (Broadcasting) You can send the same fax to several locations—either locations you have programmed into your machines dial directories or numbers you enter on the numeric keypad. This is called a broadcast. 1 Load the document. 2 Enter the programmed location (One-Touch key, 2- 3Digit Speed Dial, Group Directory, or enter a number on the numeric keypad). 3 Press Enter. 4 Repeat Steps 2-3 until all locations for the broadcast are input.
Display Messages Real-Time Dialing Below are some of the messages you may see during a typical fax transmission. Occasionally you may want to dial numbers in real time, one digit at a time. Press the Hook key on your control panel to open a telephone line, you will hear a dial tone. Enter the number. If an external telephone is connected to your machine, you can dial in real time by picking up the handset.
2 If documents are stuck partway through the document feeder, you may see a RELOAD DOCUMENT message on the display. Press the Stop key again. The machine feeds the document the rest of the way through the document feeder. Receiving Faxes Manually If you machine is set to the manual receive (TEL) mode, follow the instruction below to receive faxes. You need to have an optional handset installed, or an external handset connected. 1 When your telephone or fax machine rings, pick up the handset.
No Toner Reception When your machine is running low on toner it displays TONER LOW, REPLACE TONER CART. • If user function 22:NO TONER MEM.RX is set to OFF (default setting), and the print density is high enough, you can continue to use the toner cartridge without replacing it until the print density becomes too low. • If User Function 22:NO TONER MEM RX is set to ON, your machine automatically receives and stores messages in its memory when toner is low. The message MSG. IN MEMORY appears on the display.
Rejecting Unsolicited Fax Messages Power Failures and Memory The machine provides a closed network function that allows refusal of unsolicited faxes such as advertising. If activated, when there is an incoming call, the machine compares the TSI (CIG) with the last four digits of the programmed Speed Dial numbers. If there is no match, the incoming call is refused.
Dual Access What You Can Do While Receiving a Fax Your fax machine’s dual access feature allows you to load and prepare to transmit a document while it is receiving or sending another fax from memory. This feature increases your productivity and reduces the time you spend waiting for other operations to finish. Once you have loaded a document and the display shows SELECT LOCATION, your machine is ready for you to load the next transmission.
Making Copies You can use your machine to make up to 99 copies at one time. The copy stacker capacity is 250 for face-down copies and 10 sheets for face-up stacking. Documents fed through the automatic document feeder will be printed at a resolution of 600 dpi. Manual Paper Feeder To make a copy on paper different than the paper loaded in the paper tray, use the manual paper feeder. 1 Load the document in the document tray. 2 Fold down the manual paper feeder tray.
3 Insert a sheet of paper (face up) on the tray and push into the slot until the machine grabs hold of the paper. 4 Press Copy. If you are making more than one copy, feed paper continuously one sheet at a time. ! 54 | Handbook Face Up Stacking/Face Down Stacking The machine can process copies in two ways: stacked with printed side up or with print side down. The position of the lever located on the side of the machine, above the power switch, determines how the copies are stacked.
Advanced Operations Overview Delaying Fax Transmissions Delayed Transmission This feature allows you to send documents at a specified time and date, and frees you from having to manually start the transmission. You can scan the document and store the data in memory. The OKIFAX 5700 and 5900 can send documents at up to 20 (5700) or 30 (5900) different specified times. You can program a delayed transmission to occur at any time over the next three days. To send a delayed fax: 1 Load the document(s).
To send a delayed batch fax (One Session): 1 Load the document(s). 2 Press Menu/Exit key to enter the menu. 3 Press Ä to select Delayed Batch TX, press Enter . 4 Enter the Speed Dial number of the desired location using the assigned One Touch key or the numeric keypad. Press Enter. 5 Location and transmission time set displays. Press Start. 6 The machine scans the document(s) into memory, and waits until the time programmed to begin transmission. 7 Repeat above steps 1-7 to prepare multiple sessions.
Priority Transmission Confidential Faxes When you need to ensure that a document is transmitted immediately, the document loaded and scanned under this feature has priority over previously scanned documents or the processing of messages received in dual access or standby modes. Use this feature when you need to send a fax immediately, and the machine is processing other messages. Facsimile machines are often located in open areas where passersby can look through the messages received.
Receiving Confidential Faxes Your fax machine can also receive confidential faxes only from machines compatible with OKIFAX or machines equipped with a sub-addressing function. After setting up a mailbox, give the person who is to send the fax the mailbox address. When a message is sent to that address, it is stored in memory, and cannot be printed until the proper password is entered. Programming Personal (Confidential) Mailboxes Speed access no. 03.
Closing a Mailbox If you want to close a mailbox, do the following. A mailbox must be empty before it can be closed. ! To close a mailbox: 1 Press Menu/Exit to enter Menu. 2 Input speed access no. 03, wait. 3 Enter the number of the personal mailbox to be modified/ deleted, press Enter. 4 Press Ä to select Close, press Enter. 5 At Delete Box?, press Enter. 6 Press Menu/Exit to return to standby mode.
Relay Faxing Relay faxing allows one fax machine to send a document to another fax machine, which then re-sends the document to a number of other locations. Two different fax machines are involved in transmitting a relay fax: the relay initiating station and the relay key station (hub). What is an example of Relay Faxing? Imagine that you need to send a fax to a number of locations in another area code.
Initiating a relay broadcast: 1 Load the document(s). 2 Press Menu/Exit to enter Menu. 3 Press Ä to select Relay Initiate TX, press Enter. 4 Enter the password (4-digit number) of key relay station, press Enter. 5 Enter two-digit numbers of remote stations, press Enter. 6 Enter the desired location using the Speed Dial number or numeric keypad, press Start. 7 The machine will scan the document(s) into memory and begin faxing to the key relay station.
Memory Polling (Bulletin) This feature enables remote machines to contact this machine and poll data directly from memory until all of the stored documents have been retrieved. To set memory polling (bulletin): 1 Press Menu/Exit to enter the menu. 2 3 4 5 6 Press Ä to select Polling TX/RX. Press Enter to select Polling TX. Press Ä to select Memory Poll (Bull), press Enter. Load the document(s). Document(s) are scanned and stored in memory, and display shows Waiting to be Polled.
Printing Documents Scanned into Memory for Bulletin Polling If you need to print out the document(s) scanned into memory for bulletin polling, use the following procedure. To print from personal (bulletin polling) mailboxes: 1 Press Menu/Exit to enter the menu. 2 PressÄ to select Print from Memory, press Enter . 3 Press Ä to select Print Personal Box, press Enter . 4 Enter the personal mailbox number (1-16) holding the document, press Enter. 5 The message prints, and the machine returns to standby.
Dialing Another Fax Machine to Request Documents (Polling Reception) Calling a remote fax machine to receive documents loaded on their machine is called polling or polling reception. This machine is capable of polling only one machine at a time. 1 2 3 4 Press Menu/Exit to enter the menu. Press ¶ to select Polling TX/RX, press Enter. Press Ä to select Polling RX, press Enter. Enter mailbox numbers, maximum of 20 characters (09,space,*,#), press Enter.
2 3 4 5 Press Ä to select Location Program, press Enter. Press Ä to select Forwarding No., press Enter. Enter the telephone number, press Enter. Press Menu/Exit to return to standby mode. To set the auto answer mode to FWD: 1 Press Menu/Exit to enter the menu. 2 Press Ä to select Setup, press Enter. 3 Press Ä to select Machine Settings, press Enter. 4 Press Ä to select Auto Answer mode, press Enter. 5 Press Ä to select FWD, press Enter. 6 Press Menu/Exit to return to standby mode.
Customizing Features and Operations Overview Many of the OKIFAX 5700/5900 features and settings can be changed to suit your needs. Here we list a number of user changeable functions that can be used to customize machine operations. Viewing Current Settings Before making changes, it is helpful to print out a list of current settings as an aid to determine features and functions you want to change. To Print a Configuration Report: 1 Press Menu/Exit to enter the menu.
function settings to adjust machine operations to best fit the situation. During the programming sequence, the new default combination will be indicated on the control panel Memory Full Save Speed access no. 17 With features like group dialing, dialing starts after an entire document or set of documents is read into memory. If during this process, memory becomes full and an operator time out seems likely, a message to that effect is shown on the display if this function is set to ON.
Pulse Dial Rate Speed Access no. 46 If the machine is set to DP, this function controls the rate of the dialing pulses (which vary by country). Available settings are 10, 16 and 20pps. Pulse Make Ratio Speed access no. 47. If the machine is set to DP, this function controls the make rate of the dialing pulses. Available settings are 33, 39 and 40%. Pulse Dial Type Speed access no.
you with more information about this service, which usually has an additional charge.) To use this function, refer below to Setting Distinctive Ring. Available settings are OFF (not detected) ON (detected) and SET (programmed). ! ! ! You must have your local telephone carrier’s Distinctive Ring service. Your fax machine must be in FAX or PC answer mode, and the PBX dial parameter must be set to OFF. Other modes—TEL, TEL/FAX, or TAD—will override Distinctive Ring.
5 At Password Close, press Enter to confirm password cancellation. 6 Press Menu/Exit to return to standby mode. Restricted Access ID Speed access no. 05 This is a 4-digit numeric password that must be entered to use the machine when it is set in the Restrict Access mode. Up to 24 passwords can be registered at one time. To set restricted access ID: 1 Press Menu/Exit to enter menu. 2 Enter speed access no. 05, wait. 3 Enter department number (1-24), press Enter.
continuously for up to one hour or 1500mm (61.75") whichever comes first, before a logical jam occurs. MDY/DMY This setting controls how the machine displays and prints the date (mm/dd/yy or dd/mm/yy). Time/Date Print This setting controls if and how the time and date are printed on faxes transmitted by the machine. The machine can be set to print/not print time and date, print time and date at the top of the first page only, or print time and date at the top of every page.
Options (continued) Handset Battery backup Expandable Memory The optional handset connects directly to your fax machine and works like a telephone. Battery backup memory expansion cards are available with memory storage capacities of 2 or 4MB. An expandable memory slot is located under the back cover of the machine.
Reports Overview Understanding Reports Your machine provides useful reports that show the current settings, programming, and operations. Some reports print automatically after completion of operations. Refer to the reports listing below to determine which reports you may want to print, then refer to Printing Reports for instructions on printing a report.
Confidential Reception Report Broadcast Entry Report This report prints automatically each time your machine receives a confidential message. Information in this report includes. • The date the message was received. • The total amount of time your machine spent receiving the message (S, R-TIME). • The Location ID or telephone number of the fax machine you were communicating with (DISTANT STATION ID). • The number of the mail box into which the message was received. • The number of pages received.
Configuration Report Power Outage Report The configuration report provides a list of the current operational settings of your machine. The information includes: • The current User Function settings (except for One Touch Parameter settings, which appear in the telephone directory). • The Sender ID (ID=), TSI/CSI (TEL NO.), and call back number currently programmed into your machine. • Your machine’s current dial parameter settings.
Codes Used in Reports Result Codes Result codes indicate the results of communications. BUSY The other machine’s line was busy or there was no answer. CANCL A message was erased after being held in memory for 10 days. COMP. A multiple-location transmission was completed. COVER The cover was opened during the communication. NO The transmission or reception failed due to a communication error. 76 | Handbook OK The communication was completed successfully.
Communication Codes Communication codes indicate the communication mode was used for a communication. B.C. Multiple-location transmission (broadcast). CALLING A communication initiated by your machine. CALLED A communication initiated by a remote fax machine.
Maintenance Overview Replacing the Toner Cartridge ! This machine will only operate using toner cartridges specified by OKI for the OKIFAX 5700 and 5900. The use of any other toner will result in the display of an operation error and in machine malfunction. Toner Cartridge Kit - Part# 40815606 The number of pages you can print with one toner cartridge depends on the type of documents you usually receive or copy.
2 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. 4 Carefully lift the toner cartridge out of the image drum unit. For disposal, place it in the plastic bag you received with your new toner cartridge. 3 Pull the gray lock lever on the old toner cartridge all the way toward you. ! Warning: Be careful when handling the toner cartridge. Do not let toner spill onto your clothing or other porous materials.
5 Unwrap the new toner cartridge and gently shake it to distribute the toner. Then carefully peel the tape from the bottom of the toner cartridge. 7 Lower the right side down into the toner well. . 6 Holding the cartridge with the bottom down, insert the left side into the toner well, placing it under the tab (a). a 80 | Handbook 8 Push the lock lever forward until it stops.
9 Using the cleaning wipe provided with your new toner cartridge, gently wipe back and forth across the full length of the LED array. Replacing the Image Drum Image Drum Kit - Part# 40433308 If the faxes you receive are light or have vertical streaks in them and you are not out of toner, or if your machine displays a CHANGE DRUM message, your machine needs a new image drum unit. Contact your dealer to order one.
1 Turn off the power switch. 2 Lift up on the document tray and swing it up and out of the way. 4 Firmly lift up to disengage the drum cartridge (with its toner cartridge), then lift it out. Wrap it in the packaging materials from your new image drum cartridge, and discard it. 3 Press the release buttons located on both sides of the copy stacker. Lift up the stacker. ! 82 | Handbook Please abide by local laws when disposing of a replaced Image Drum cartridge.
5 Insert the new drum cartridge. Press down firmly on both ends to lock the drum in place. 6 Lift out the toner well cover and discard. Resetting the Drum Counter Use this function to reset the drum counter when you replace the image drum and to clear the CHANGE DRUM message. To reset the image drum counter: 1 Press Menu/Exit to enter the menu. 2 Press Ä until the > symbol is beside COUNTER. 3 Press Enter twice. 4 Press Clear twice. 5 Press Menu/Exit to return to standby mode.
Obtaining Consumables and Replacement Parts Before you order, have the correct part number and description of the item. • Consult the dealer where you purchased your fax machine. • Consult an Okidata Authorized Sales and Service Dealer. • Order toll-free by phone at 1-800-OKIDATA (1-800-6543282) using a major credit card. • Check office supply catalogs or your local stationery store. Most carry OKI brand supplies.
Problem Solving Overview Clearing a Document Jam When a document jam occurs, your machine beeps and an error message appears in the display. If the jammed document looks like it is positioned straight in your feeder, press the Stop key to try to feed the document the rest of the way through the feeder. If this fails, follow the instructions below. 1 Turn off the power switch. 2 Lift the document tray up and back on its hinges.
86 1 Turn off the power switch. 2 Grasp the document tray from the bottom and lift up, swinging it up and back out of the way. 4 Grasp the image drum and lift it out of the machine. Set it aside on a clean, dry surface out of direct sunlight. Warning: Do not touch the green drum surface. 3 Press on the latches on both sides of the copier stacker until the cover of the image drum compartment is released and pops up. Lift up and back, revealing the image drum.
6 Pull out the paper tray. 7 Remove any paper caught in the feeder and any damaged paper in the tray. 8 Load the paper tray, making sure the paper is below the “Paper Full” marking. 9 Slide the paper tray back into the machine until it latches in place. 10 Place the image drum unit back into the machine. 11 Close the cover to the image drum compartment pushing down on it until both latches catch. 12 Return the document tray to working position. 13 Turn the power switch back on.
Printing a Cleaning Page Display Panel Messages If you notice repeating marks or imperfections on your printouts, try printing a cleaning page before you replace the image drum. This section lists the status and error messages that may appear on your machine’s display panel, and explains what they mean and how to correct any problem they indicate. The cleaning page process • Removes residual impurities from printing surfaces. • Reduces problems such as repeating marks, blotching, and shading.
NO PAPER CHECK PAPER SUPPLY The paper tray is out of paper. Add more paper. TONER LOW REPLACE TONER CART. PAPER JAM CHECK PAPER OR PATH Jam: Paper is jammed feeding from the paper tray into the printer. Or, paper may be jammed inside the printing mechanism under the image drum. Check the paper path and remove any jammed paper–see “Clearing a Paper Jam.” REPLACE TONER CART. Toner low: Toner is running low in the toner cartridge. Replace the cartridge as soon as possible.
INVALID TONER CART. REFER TO USER GUIDE PRINTER ALARM 2:TEL REFER TO USER GUIDE or PRINTER ALARM 3:TEL REFER TO USER GUIDE or PRINTER ALARM 4:TEL REFER TO USER GUIDE Open and close the cover. If this does not clear these messages, turn off your machine and call for service. Important Note: When you turn off your machine, any received faxes or delayed transmission faxes in memory are erased. ! ERROR77 No ID is entered.
Reading the Print Counters Problem Checklist Your machine keeps track of the number of pages it has printed or scanned. If you are experiencing a problem, a service person may ask you to check these counters. Your 5700/5900 is a complex machine with many features and functions that allow it to operate in different ways. Many problems you experience may be due to improper programming. If you are experiencing a problem, read through the list of problems and solutions before calling your dealer.
Your documents jam. • Check the document for wrinkles, tears or other damage. • Make sure there are no staples or paper clips and that the paper is clean and dry. • Make sure the document is not wider than your machine can load. • Try making a copy of the document on a photocopier and faxing the copy. Your machine won’t dial. Check the power cord and wall outlet. Make sure that your telephone line (not your external telephone or handset) is connected to the LINE outlet on the back of your machine.
You sent a fax but the image the remote fax machine received was very poor. If your document had a lot of small type, complex illustrations, photos, or was very light or very dark, try changing your Transmit Resolution and Type of Original settings (see Loading Documents in the “Basic Faxing Operations” section). Copy the document on your machine to see how it will transmit. The problem may be caused by telephone line interference. Try sending the document again later.
not work properly, remove the image drum unit (refer to “Replacing the Image Drum Cartridge”), tap the toner cartridge, and gently shake it 20-30 degrees vertically several times to redistribute toner. Be careful, some toner may leak from the cartridge. If this does not work, you may need to replace your image drum cartridge. Contact your dealer to get a replacement. Your machine is connected to a PBX and you can not dial out.
You are constantly receiving unsolicited advertising on your machine. Try using the closed network function. See “Rejecting Unsolicited Fax Messages” in the Advanced Operations section. Your machine does not immediately switch to TEL mode when you make or receive a voice call. Try pressing the Stop key. Your machine will return to standby mode so that you can converse. This condition may happen infrequently due to telephone line conditions, or the type of external telephone used.
Service and Support Overview Customer Support Professionals 1-800-OKIDATA (1-800-654-3282) Toll Free in the U.S. and Canada This information is valid for the United States and Canada. Okidata is firmly committed to the satisfaction of our customers.
The Okidata Customer Information System 1-800-OKIDATA (1-800-654-3282) For quick Answers to commonly-asked question, the Okidata Information System Automated Attendant is available 24 hours a day, 7 days a week. The system can provide immediate assistance with: Okidata on the Internet For the latest product and technical support information, visit the Okidata Web site: http://www.okidata.
Index A Alarm Indicator 9 Alphabet Keys 12 alternate number 12 Answering Mode Changing 31 Setting 30 Auto Receive Mode 30 Automatic Document Feeder 1 B Bulletin Polling 62 C Call Forwarding 64 Canceling Messages Stored in Memory 50 Canceling Delayed Transmissions 56 Caps Key 12 chain dial number 12 98 | Index Chain Dialing 42 Change Password 59 Cleaning Page 88 Clear Key 10 Closed network 2 Communication Codes in Reports 77 Communication Error 92 Consumables 84 Customer Information 97 Customer Support
Enter Key 9 Error Messages 88 Error Tone 13 Expanded Memory 3 F Faxing Preparing Documents 43 Forward on Paper/Toner Error 64 Forwarding Calls 64 G Group dialing 1 H Help Key 9 Hook Key 10 Hyphen Key 11 I Image Drum Handling 15 Replacing 81 Internet 97 K Key Select Tone 13 L LCD Panel 9 Location ID 10 M Manual Receive Mode 30 Memory Polling 61 Memory Polling (Bulletin) 63 Memory Reception Mode 31 Menu/Exit 10 Message Confirmation Report 9 Message Confirmation Report Options 35 MFP PC Interface Kit 3
O Off-Hook Alarm Tone 13 one-touch dialing 12 One-Touch key 11 One-Touch Keypad 11 One-Touch Keypad Latch 11 One-Touch Labels 11 Operation Functions 66 Options 71 Other Basic Parameters 34 P Paper Loading 23 Paper Indicator 5 Paper Jam 85 Paper-Size Setting 35 Pause Key 13 pauses 13 Plus Key 12 Polling 2, 61 Power Failures 51 Power Save mode 11 Power Switch 4 Print Counters 91 100 | Handbook Printing Confidential Faxes 59 Printing of Faxes Polled into Memory 64 Priority Transmission 56 Programming Perso
Second Paper Tray 3 Sender ID 10 Service Dealers 96 Service Function Settings 70 Shift Down Key 9 Shift Left Key 9 Shift Right Key 9 Shift Up Key 9 Shipping 95 Signal Tones 13 Space Key 12 Special character keys 13 Speed Dial 10 Speed Dial/Search Key 11 Speed dialing 1 Start/Copy Key 11 Stop Key 11 Supplies 84 Tone Key 10 Toner Cartridge Handling 15 TSI/CSI numbers 11 Type of Original Key 10 U Umlaut characters 10 unique characters 10 Unique Key 10 V Viewing Current Settings 66 T TEL Jack 1 6 TEL Jack 2
