Datasheet

www.okidata.com
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END-USER/SALES/SERVICE SUPPORT PROGRAMS
Oki Data’s Customer Support Center provides customer and technical support to Authorized Resellers as well as to end users, featuring:
CUSTOMER SUPPORT/GENERAL INFORMATION: 1-800-OKI-DATA (1-800-654-3282)
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The toll-free number for customer and technical support:
• Access to the Oki Data Automated Information Service — 7 days a week, 24 hours a day, 365 days a year
• Sales and service dealer referrals
• Assistance with basic operating procedures for current OKI product lines
• 7 x 24 access to a Customer Support professional for end-user support
• Parts and supplies information
• General information
• Send questions or comments through our web site at www.okidata.com
OKI DEALER HOTLINE: [phone]; FAX: [phone]
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The Reseller Hotline is a priority, toll-free number exclusively for Authorized OKI Resellers and Service Dealers.
The hotline is staffed by professional Technical Assistance Specialists who assist resellers and service dealers in the
following areas:
• Assembly-level trouble shooting
• Assembly-level part number and pricing information
• Switch settings/cabling/system hook-ups
• Software driver information
• Technical assistance with operating procedures
Available 8 a.m. – 8 p.m., Monday through Friday, Eastern time
Customer Support Center