Owner Manual

40
Control Pack Codes
Code Description
Action required
Error code indicating one of the temperature sensors has
detected a temperature of 118 degrees Fahrenheit. After
temperature lowers spa will reset.
DO NOT ENTER WATER!!
Remove cover and allow spa to cool. If
water is not hot, refer to the flow issue
section of the troubleshooting guide.
Error code indicating there is a substantial difference between
the temperature sensors. This could indicate an inadequate
amount of water, a flow issue, or air bubbles within the heater
tube.
If water level is normal, prime all
pumps, press any button to reset.
Error code indicating that a pump appears to have been stuck
on the last time the spa was under power.
DO NOT ENTER WATER!!
Remove cover and allow spa to cool. If
issue persists contact dealer, service
technician, or customer service.
Error code indicating the spa has detected potential freezing
conditions. Spa heater is shut down, but pumps will run
continuously until temperature of spa water increases above 45
degrees Fahrenheit.
DO NOT ENTER WATER!!
Allow water to heat up or add warm
water to the spa until heater engage
and code goes away. do not overfill spa.
Error code indicating a persistent low flow issue. Message
appears on 5th occurrence of “hl” or “hfl”. Heater is shut down.
Refer to the flow issue section of the
troubleshooting guide. To reset, press
any button.
Error code indicating one of the temperature sensors has
detected a temperature of 110 degrees Fahrenheit. After
temperature lowers spa will reset.
Remove cover and allow spa to cool. If
water is not hot, refer to the flow issue
section of the troubleshooting guide.
Error code indicating the pH of the spa is too high.
Test/adjust pH balance
Error code indicating the pH of the spa is too low.
Test/adjust pH balance
Indicates the spa is running its prime cycle. This will last for
about 3-5 minutes after the spa is powered up.
No action required.
Error code indicating a hardware failure.
Contact dealer, service technician, or
customer service.
Reminder code to install new mineral cartridge (as needed)
Install new mineral cartridge (if needed)
Reminder code to remove and install new filter (every 365 days)
Install new filter
Reminder code to clean and reinstall filter (every 30 days)
Clean and reinstall filter
Reminder code to clean and condition spa cover (every 30 days)
Clean and condition spa cover
Reminder code to drain and refill spa (every 90 days)
Drain and refill spa
Reminder code to test and adjust pH levels (every 7 days)
Test/adjust pH balance
Reminder code to test and adjust sanitizer levels (every 7 days)
Test/adjust sanitizer levels
Reminder code to test and reset GFCI (every 30 days)
Test and reset GFCI
Reminder code to clean and condition wood (every 180 days)
Clean and condition wood
Error code indicating a hardware failure.
Contact dealer, service technician, or
customer service.
Error code indicating that sensor A is experiencing an issue. Spa
is shut down. May appear temporarily in an overheat situation
and disappear once heater cools.
Refer to the spa failing to heat section
of the troubleshooting guide.
Error code indicating that sensor B is experiencing an issue. Spa
is shut down. May appear temporarily in an overheat situation
and disappear once heater cools.
Refer to the spa failing to heat section
of the troubleshooting guide.