Owner Manual

34
Troubleshooting Operations
Unresponsive controls
1.
'HWHUPLQHH[WHQWRILVVXH
DFirst determine if 1 button is failing to operate, all buttons fail to operate, the display is blank, any
codes are present, buttons do not operate proper components, or the screen is constantly cycling.
2.
FRPSRQHQWEXWWRQ
DIf one component button is failing to operate, first unplug and plug in topside.
EInspect fuse and component port for power.
FIf no power and fuse is good, replace topside.
GNote: if the issue is that pump 2 will no longer operate on two speeds, see strel15b programming
instructions.
3.
QRQFRPSRQHQWEXWWRQ
DIf button failing to work is a non component button such as warm, cool, temp, or mode replace
topside after unplugging and plugging back in fails to resolve issue.
4.
$OOEXWWRQV
DIf all buttons are failing to operate, first unplug and plug in topside.
EIf this fails to resolve the issue but the spa is still continuing to run on its own, replace topside.
5.
%ODQNGLVSOD\
DIf the display is blank, first unplug and plug in topside.
EIf this fails to resolve the issue but the spa is still continuing to run on its own, replace topside.
6.
&RGHVRQGLVSOD\
DIf there are any codes on the display, see codes section.
7.
%XWWRQVRSHUDWHLQFRUUHFWO\
DIf the buttons on the topside all work but operate the incorrect components, first make sure the
topside overlay is not installed upside down.
bInspect dip switches for proper settings.
8.
'LVSOD\FRQVWDQWO\F\FOLQJ
DIf the screen is constantly cycling between the filtration cycles, the heating modes, the temperature
is constantly going to 104 or 80 and blinking, or if a component light is constantly flashing on/off,
there is most likely a stuck button on the topside. If so replace topside.
bNote: this does not include when the spa is in sleep or economy mode and the topside will flash
between the current temperature and either ec or sl for the mode it is in.
9.
6WUHOESURJUDPPLQJLQVWUXFWLRQV
DWith spa on, flip dipswitch 10 into the on (up) position.
EUse cool button to locate the setting you want to change. This may require pressing the button
multiple times. (example: p2.e)
FPress jets to edit this menu. Anything that can be changed in the programming will flash.
GUse cool to change flashing number or letter. (use 15b manual to see what each setting is)
HPress jets to finish editing.
f. With spa still on, flip dipswitch 10 back into the down (off) position. Spa will restart.
g. Test spa to make sure everything is working properly.