User Manual
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MAINTENANCE
1. Store the product only after it cools down completely and it is
dry completely .
2. Loop the cord loosely.
3. Store in an airy, dry environment.
CAUTION
Storing: If the product is not to be used for a long time, please disconnect the controller from it.
It’s recommended to store in the original packaging.
Warning: Make sure that the product has completely cooled down before folding, otherwise
it might be damaged. During storage, do not place any objects on the folded product.
Disposing: For eco-friendly reason, the product should be disposed of separately instead of
being disposed of as unsorted municipal waste at the end of its service life. Please dispose
of properly at the local waste collection site.
WARRANTY AND CUSTOMER SUPPORT
If you need help regarding product issues, after-sales service, or other relevant problems,
please contact us via the email on the cover.
*Note: Products purchased directly from OCTORO benefit from our after-sales service.
If the purchases are made from other selling teams, we recommend you contact
them for warranty issues.
Product Operation Guide
CLEANING AND MAINTENANCE
WARNING
1. Before cleaning, always remove the mains plug from the outlet first.
2. Disconnect the controller from the product.
CLEANING
1. Soak the product for 15 minutes in mild soap and cool water.
2. Machine wash on gentle cycle in water at 30°C for 5 minutes or hand wash.
3. Rinse with fresh, cool water.
4. Machine dry on gentle, cool cycle or hang to dry.
(Immediately after washing, reshape the product to its original dimensions
and spread it out flat on a clothes horse or clothesline.)
WASHING INSTRUCTIONS
DO NOT DRY CLEAN! DO NOT USE BLEACH! DO NOT USE WRINGER! Do not iron your heating pad.
1. Disconnect the cord from pad by firmly pulling the control connector away from the pad
connector. Do not pull by the cord.
2. Machine wash pad in cold water on gentle cycle or hand wash; tumble dry on low heat or line
dry. Remove promptly from the dryer.
3. Do not plug in pad and pad connector until they are completely dry.
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DISPOSED OF; IF THE CORD CANNOT BE REMOVED FROM THE PROD
UCT, THE PRODUCT SHOULD BE DISPOSED OF ALONG WITH THE
CORD.
36. THE ELECTRONIC COMPONENTS IN THE CONTROLLER WOULD WARM
UP WHEN THE PRODUCT IS IN USE. FOR THIS REASON, THE CONTROL
LER MUST NEVER BE COVERED WHILE IN USE.
37. DO NOT USE IN AN ENVIRONMENT WITH OVERLY ABUNDANT
OXYGEN.
38. UNPLUG WHEN NOT IN USE AND NEVER LEAVE UNATTENDED WHILE
USING, ESPECIALLY WHILE
CHILDREN ARE PRESENT.
39. NEVER PULL BY THE CORD OR USE THE CORD AS A HANDLE; DO NOT
PINCH THE CORD.
40. USE THE PRODUCT ONLY AT RATED VOLTAGE AS MARKED ON THE
PRODUCT. IT’S RECOMMENDED NOT TO USE WITH GEN - ERATORS
AND POWER CONVERTERS.
41. DO NOT USE WITH LINIMENT, SALVE OR OINTMENT PREPARATIONS.
42. IF THE PRODUCT IS PROVIDED WITH MAGNETIC CLOSURE, DO NOT USE
IF YOU HAVE A PACEMAKER OR OTHER MEDICAL DEVICES SENSITIVE
TO MAGNETS.
43. HOUSEHOLD USE ONLY.
44. IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED B YTHE
MANUFACTURER, ITS SERVICE AGENTOR SIMILARLY QUALIFIED PERSONS IN
ORDER TO AVOID A HAZARD.
45. THE INSTRUCTIONS FOR WASHABLE APPLIANCES FITTED WITH A
NON-DETACHABLE CORD SHALL STATE THAT THE SWITCH OR
CONTROL UNIT MUST NOT BE ALLOWED TO GET WET DURING WASHING
AND THAT DURING DRYING THE CORD MUST BE POSITIONED TO \
ENSURE THAT WATER DOES NOT FLOW INTO THE SWITCH OR
CONTROL.
46. WHEN THE APPLIANCE IS LIKELY TO BE USED FOR AN EXTENDED PERIOD,
CONTROLLER SHOULD BE ADJUSTED TO THE LOWEST SETTING FOR
CONTINUOUS USE.
01. WHEN NOT IN USE, STORE AS FOLLOWS:STORE THE PRODUCT ONLY
AFTER IT COOLS DOWN COMPLETELY AND IT IS DRY COMPLETELY.
LOOP THE CORD LOOSE LY. STORE IN AN AIRY, DRY
ENVIRONMENT.
02. WHEN STORING THE APPLIANCE, ALLOW IT TO COOL DOWN BEFORE
FOLDING;
03. DO NOT CREASE THE APPLIANCE BY PLACING ITEMS ON TOP OF IT
DURING STORAGE;
04. EXAMINE THE APPLIANCE FREQUENTLY FOR SIGNS OF WEAR OR
DAMAGE. IF THERE ARE SUCH SIGNS, IF THE APPLIANCE HAS BEEN
MISUSED OR DOES NOT WORK, RETURN IT TO THE SUPPLIER BEFORE
SWITCHING IT ON AGAIN;
05. THIS APPLIANCE IS NOT INTENDED FOR MEDICAL USE IN HOSPITALS;
06. DO NOT USE IF WET;
07. THIS APPLIANCE MUST NOT BE USED BY PERSONS INSENSITIVE TO HEAT
AND OTHER VERY VULNERABLE PERSONS WHO ARE UNABLE TO
REACT TO OVERHEATING;
08. CHILDREN UNDER THE AGE OF THREE ARE NOT TO USE THIS APPLI
ANCE DUE TO THEIR INABILITY TO REACT TO OVERHEATING.
09. THE INSTRUCTIONS SHALL STATE THAT THE APPLIANCE IS NOT TO BE
USED BY YOUNG CHILDREN OVER THE AGE OF THREE UNLESS THE
CONTROLS HAVE BEEN PRE-SET BY A PARENT OR GUARDIAN, AND
UNLESS THE CHILD HAS BEEN ADEQUATELY INSTRUCTED ON HOW TO
OPERATE THE CONTROLS SAFELY.
10. THIS APPLIANCE CAN BE USED BY CHILDREN AGED FROM 8 YEARS
AND ABOVE AND PERSONS WITH REDUCED PHYSICAL, SENSORY OR
MENTAL CAPABILITIES OR LACK OF EXPERIENCE AND KNOWLEDGE IF
THEY HAVE BEEN GIVEN SUPERVISION OR INSTRUCTION CONCERNING
USE OF THE APPLIANCE IN A SAFE WAY AND UNDERSTAND THE
HAZARDS INVOLVED. CHILDREN SHALL NOT PLAY WITH THE APPLI
ANCE. CLEANING AND USER MAINTENANCE SHALL NOT BE MADE BY
CHILDREN WITHOUT SUPERVISION.
11. IF THE SUPPLY CORD IS DAMAGED, IT MUST BE REPLACED BY THE MANU
FACTURER, ITS SERVICE AGENT OR SIMILARLY QUALIFIED PERSONS IN
ORDER TO AVOID A HAZARD.
12. THE INSTRUCTIONS FOR WASHABLE APPLIANCES FITTED WITH A
NON-DETACHABLE CORD SHALL STATE THAT THE SWITCH OR CONTROL
UNIT MUST NOT BE ALLOWED TO GET WET DURING WASHING AND
THAT DURING DRYING THE CORD MUST BE POSITIONED TO ENSURE
THAT WATER DOES NOT FLOW INTO THE SWITCH OR CONTROL.
13. THE INSTRUCTIONS FOR HEATING PAD SHALL STATE THE SUBSTANCE OF THE
FOLLOWING: – THE APPLIANCE SHOULD NOT BE USED ON AN ADJUST
ABLE BED; OR. – IF THE APPLIANCE IS USED ON AN ADJUSTABLE BED,
CHECK THAT THE BLANKET AND CORD DO NOT BECOME TRAPPED OR
RUCKED, FOR EXAMPLE IN HINGES.
14. WHEN THE APPLIANCE IS LIKELY TO BE USED FOR AN EXTENDED PERIOD,
CONTROLLER SHOULD BE ADJUSTED TO THE LOWEST SETTING NO. 1
FOR CONTINUOUS USE.
15. THE PRODUCT CAN ONLY USE WITH CM06 CONTROLLER.
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● DO NOT SUBMERGE THE CONTROLLER IN WATER. THE
CONTROLLER MUST NEVER CONTACT WATER OR OTHER
LIQUIDS DIRECTLY. TO CLEAN THE CONTROLLER, USE A DRY,
LINT-FREE CLOTH.
● DO NOT DRY CLEAN AS DRY CLEANING SOLVENTS MAY
DAMAGE THE WIRES.
● DO NOT CHEMICALLY CLEAN (WITH BLEACH OR
CLEANING FLUIDS).
● DO NOT USE A WRINGER.
● DO NOT USE CLOTHESPINS.
● DO NOT IRON OR WRING OUT.
● DO NOT USE MOTHBALLS OR SPRAYS OF ANY KIND.
● DO NOT RE-CONNECT OR USE UNTIL COMPLETELY DRY.
● DO NOT WASH THE CORD OR PUT THE CORD INTO WATER.
● PLEASE NOTE THAT FREQUENT WASHING OF THE PRODUCT
HAS A NEGATIVE EFFECT.
● DO NOT USE COMMERCIAL DRYERS OR THE DRYERS AT YOUR
LOCAL LAUNDR- OMATS, AS THEY WOULD GET TOO HOT AND
CAN DAMAGE THE WIRING OF THE PRODUCT.
Questions & Answers
Solution
Cause
There exist product
malfunctions.
The product is folded or the
heating wire is
coiled during the use;
The product is not
used or washed properly.
Problem
Correct Disposal of this product
This marking indicates that this product should not be disposed of with other
household wastes throughout the EU. To prevent possible harm to the envir onment
or human health from uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources. To return your used device, please use
the return and collection systems or contact the retailer where the product was
purchased. They can take this product for environmentally safe recycling.
The product does not
produce enough heat or
does not work.
The product does not
work upon arrival.
The product does not
heat uniformly.
If the above suggestions could not solve the problems, this might result from the permanent switch-off
protection via the safety system. In this case, please contact our customer service.
The product no longer works after
being used for a period of time.
OCTORO heating products provide
safe heat and protect consumers’
skin within tempera-ture range
based on internation-al safety
standards, which helps avoid low
temperature burns. Therefore, the
temperature setting is for keeping
warm instead of getting hot.
Please contact our
customer service.
Control Panel
1. Connect the product to the power supply.
Press the power button to turn on the product
and heating level 1 will be activated by
default, which would be displayed on the
screen.
2. Press the heating button to choose heating
level from level 1 to level 4 by turn, which would
be displayed on the screen.
3. The heating pad will switch off automatically
after 2 hours of consistent use.
4. Press the power button to turn off the
product, and disconnect it from the power
supply.