Operation Manual

7 Troubleshooting

• Device is not in “Ready” mode — After the device is turned on, it

needs some time for initialization. Use the “ping” command to verify

the current state of the device.

7.2 Troubleshooting the NDPS Printer Gateway

Module

7.2.1 Why is an NDPS Printer Agent in the “Not Bound”

state?

The NDPS Printer Agent cannot be initialized for some reason. Press the

[ENTER] key to bring up the screen, and then select “Shutdown Printer”.

Next, press [ENTER] again, and then select “Startup Printer”. Go to the

server console screen and check the message. A message explaining why the

Printer Agent cannot be initialized should usually be displayed. The

gateway screen may also contain additional information.

The Printer Agent can be reconfigured by selecting it, then pressing

[ENTER] in the configuration field. You don’t need to worry if the resource

is duplicated or not; the configuration program will reuse the existing

resource.