7.1

Table Of Contents
l Microsoft Word 2007 or higher.
l Microsoft Word to PDFAdd-In for Microsoft Office (Word 2007 only).
Both the .doc and .docx extensions are supported for Microsoft Word documents you upload.
Mail Merge documents can contain user input or database fields. When you create your document in Microsoft Word, each field
you create in Word becomes a new field in PrintShop Mail Web.
Only MergeField types are supported in PrintShop Mail Web's Mail Merge engine. Any other field type (Address,
etc)will not function when creating a new order.
To upload a Mail Merge document, see "Adding documents to a Publication Type" (page 87). Once the document is
uploaded in PrintShop Mail Web, you can change the type of each field by editing the document properties (see "User Input
Fields" (page 92)).
To create an order using a Mail Merge document, see the PrintShop Mail Web User Guide.
You can also kill any process from the Mail Merge engine which may be "stuck"by using the Word Maintenance page
in the Settings. See "Word Maintenance" (page 123) for details.
Correcting DCOMerrors
When PrintShop Mail Web is installed after Microsoft Office it will automatically make the necessary changes to the DCOM con-
figuration in your operating system. However, if Microsoft Office is installed after PrintShop Mail Web, the DCOM configuration
must be changed manually. To do this, follow these steps:
1. Go to Start ->Run
2. Type dcomcnfg in 32-bit operating systems or mmc comexp.msc /32 in 64-bit operating systems.
3. Go in Components Services
4. Go in Computers
5. Go in My Computer
6. Go in DCOMConfig
7. Locate then Right-click on Microsoft Office Word 97 - 2003 (or Microsoft Word 97 - 2003) then click Prop-
erties.
8. Go to the Identity Tab
9. Select This User.
10. Enter the username and password of the local administrator account used for PrintShop Mail Web.
11. Click OK.
Delete documents from a publication type
To delete documents from a publication type folder:
1. Click Publication Types in the Menu bar. The Publication Types overview page is shown.
2. Select a publication type by clicking its name.
3. Click Documents in the side menu.
4. Select the checkbox in front of the document's name.
5. Click Delete to remove the document from the overview.
Note: A document can not be deleted while there are orders in the Order Manager that are based on this document. The
number of print jobs referring to this document is displayed in the column with the symbol.
Publication Types
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