7.1

Viewing Order Details
There are different types of details available for orders in PrintShop Mail Web. Those details are divided into three distinct loca-
tions that are easily accessible from the Order Manager.
The first location is the Order Manager status pages themselves, as described above. This displays the ID, Company, Depart-
ment, Created, Shipping Date and Price. You can also expand each order by clicking on the [+] sign next to the ID, which will
display the list of documents in the order. The list of documents appear with the ID, Name, Quantity and Print Status of the doc-
ument. Clicking on any document name will display its "Job Properties" (page 71).
The second location is the Order Properties page. This page displays detailed information about the order and is also the loca-
tion where the status of the order can be changed. For more details see "Order Properties" (page 70).
The third location is the Order Details page, which lets a user modify options and shipping information for an order. For more
details see "Order Details" (page 70).
Order Properties
The Order Properties page displays information on orders in the system as well as displays a list of available actions for the
order.
The Order Properties is divided into 2 main sections with various details and links:
l OrderInformation section
l Toolbar:The top area of the Order Information section contains the actions available for the current order.
l Action :This lets you put the order in the appropriate status like Approved, In Plant, On Hold, etc.
l Details:This brings up the "Order Details" (page 70) page.
l Set Paid:Order is Awaiting Payment status display the Set Paid action. This displays a dialog that lets
you place aTransaction number (which is optional but would correspond to your payment system's trans-
action confirmation number). Once you click Set paid in the dialog, the order goes in to Approved status.
l Delete:This action will delete the order and all attached details, after a proper confirmation dialog
appears of course.
l General group:Displays information about the customer who created the order.
l Additional Information:Displays information about the order itself, as well as the shipping address.
l History:Displays the history of the order, when it was created and which statuses it went through. Each date
and status also displays which user made the change.
l Jobs Overview section:This displays each document that is part of the order, including the ID, Description, Quantity
and Price. It also displays the Subtotal, taxes and total price of the order. Clicking on any of the document details will dis-
play the "Job Properties" (page 71). page for the document.
Order Details
The Order Details page is used to modify the shipping details for an order. It is divided into 3 different groups:
Order Manager
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