7.1

l Awaiting Payment:If a payment is required on the order but the payment does not go through, for example
if the customer cancels or closes the payment window. If the customer returns to complete the payment or a Pro-
duction Manager manually approves the order, it will go into Ordered or Approved status.
l Awaiting Payment:Orders that are awaiting payment can be re-opened by the customer that made the order, a
manager or an administrator. An order that is awaiting payment can either go to the Ordered or Approved status
depending if the user or a Manager changed its status, respectively.
l On Hold:An order can either be put On Hold automatically if a new order requires a price quote, or manually by a Man-
ager as required. An On Hold order can be put into Ordered status manually or Approved status when a price quote has
been completed.
l Approved:An order goes into approved status once it's been quoted, paid for and approved by the appropriate man-
agers. Once an order is Approved, it cannot revert to any previous status and must move forward unless it is deleted.
An Approved order can be put into the In Plant state by a Production Manager.
l In Plant:An order goes into In Plant status by the Production Manager when it is ready to generate output. An Oper-
ator uses the In Planet status to see what jobs are ready and as a queue to know which job to output next. Once the job
has been output, the Operator can place the order in Shipping status.
l Shipping:This status is used to indicate that an order has been generated and is ready to be shipped (or has already
been shipped)to a customer.
l Completed:Once a customer confirms that his order has been received, an Operator or Production Manager will be
able to place the job into Completed status, where no further processing is necessary.
Ordering Workflow
©2010 Objectif Lune Inc - 63 -