7.1

Select the person(s) who must receive an e-mail messages in the selected order status
4. Select the person(s) who must receive an e-mail message in the selected status:
l Customer: The person who ordered or approved the print job.
l Additional order form contact: If the contact for the print job differs from the user placing the print job, the
Contact name and Contact e-mail can be entered in the order information window.
l Company contact: The person who is selected in the companies properties page, in the Contact person field.
l Department contact: The person who is selected in the department properties page, in the Contact person
field.
l Queue responsible:
l Ordered queue: Persons in the customers organization that have the privilege to Approve the order.
l Approved queue: Persons in the printshop that have the privilege to set the order status to In-plant.
l In-plant queue:
l Persons in the printshop that have the privilege to print orders.
l Persons in the printshop that have the privilege to set the order status to Shipping.
l Shipping queue: Persons that have the privilege to set the order status to Completed.
l Completed queue: Persons that have the privilege to view the orders with status Completed.
l Quote request: Persons in the printshop that can enter a price quote.
l Quote price: Persons in the customers organization that have the privilege to Approve the order.
l Custom e-mail: In the Custom e-mail field you can enter an extra e-mail address. Please note that this cus-
tom e-mail address is used for all orders in the system. For example, each print job that is ordered can be send
an e-mail message to the person responsible for tracking orders.
If one or more addressees checkboxes represent the same person, this person will only receive one e-mail.
5. Click Save to store the changes.
Managing E-mail Templates
The introduction of E-mail templates simplifies the management and customization of e-mail messages send by PrintShop
Maill Web. E-mail templates are HTML documents and are stored on the file system of the PrintShop Mail Web web server.
The e-mail templates can be altered using a plain text editor (e.g. Note Pad++).
An e-mail template combines HTML and PHP allowing the administrator to add and remove information from the message. As
the templates are using the PHP scripting language custom content conditions can be added by adding local functions that use
variables supplied by PrintShop Mail Web.
Templates can be overwritten per skin allowing the look and feel of the message to be changed according to that skin.
A range of e-mail template functions can be added to perform specific tasks like adding cc and bcc addressees as well as add-
ing e-mail attachments.
The options covered by this document are:
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