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3.1 Windows Printer Settings
To print documents correctly it is important that the printer set in the PrintShop Mail document matches the
printers available on the PrintShop Mail Web server. Check the following:
Printer name
Verify the PPD version
3.1.1 Printer name
The printer name should match. PrintShop Mail Web verifies if the printer specified in the document is
available on the web server. If the printer is not available, the default printer will be used for that document.
You won’t get a warning when you publish the document and you should check the printer name in PrintShop
Mail Web after publishing the document.
On the PrintShop Mail Web server you can add, delete and modify printers in the Printers and Faxes window of
the Microsoft Windows operating system. This window can be accessed via the Start menu.
3.1.2 Verify the PPD version
PostScript printer description (PPD) files describe the fonts, paper sizes, resolution capabilities, and other
features that are standard for your PostScript printer. PPD files are used by PostScript printer drivers to
determine how to print your document. If you do not use the correct PPD file, your document might not print
correctly, or not all of the printer’s features will be available when you print.
Use the same PPD (PostScript Printer Description) on both your PrintShop Mail client machine and PrintShop
Mail Web server. Contact your System Administrator which PPD to use.
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