7.1
Table Of Contents
- Introduction
- How to
- Common Tasks
- Company Tasks
- Publication Type and Document Tasks
- Add publication types
- Modify the publication type properties
- Delete a publication type folder
- Adding documents to a publication type
- Delete documents from a publication type
- Edit document properties
- Manage production settings
- Output options
- Manage linked files
- Setting up web forms
- Define file upload settings
- Setting up pricing
- Image Collection Tasks
- Order Manager Tasks
- Ordering workflow
- Settings
- General Settings
- Pricing and Ordering
- Production
- Modules
- Enabling B2C (Business to Customer)
- Introduction to Regular Expressions
3 Ordering workflow
This chapter explains the various ordering workflows and price calculation methods of PrintShop Mail Web. The
ordering workflow incorporates a shopping cart as seen in common ecommerce Internet sites.
The ordering process step by step:
1. Document Creation: The New Document section is a store front listing the documents available to the
customer. Based on the selected document the system invokes a wizard like interface guiding the
customer through the steps of the document creation process. At the end of this process the customer is
shown a PDF softproof. If the customer is satisfied with this document it can be added to the shopping
cart. The customer can continue creating more documents and add those documents to the cart.
2. Shopping Cart: The shopping cart (or basket) allows customers to collect documents created via or
selected from the New Document section. The pricing configuration controls whether the customer may
enter a user definable quantity, pick a quantity from a predefined list or whether the uploaded database
determines the quantity.
The orders that are approved from the Ordered folder in the Order Manager section, are also placed in
the Shopping Cart. Users can verify the quantities, the content of the job and the shipping details of the
order.
3. Shipping Options: This step allows the customer to select one of the available shipping methods (if
applicable), select a preferred shipping date, verify the shipping address information and add comments.
4. Payment Options: The Payment Options page requires the customer to select a payment method (if
applicable), add a order reference number and verify the billing address.
5. Order Summary: This page summarizes the order. The documents in the cart, the address the order
will be shipped to, and the payment information are shown.
6. Order Confirmation: If the order has been processed successfully, the order confirmation page is
shown. This page includes the PrintShop Mail Web order number and transaction information if
applicable.
Pricing parameters are set per document or publication type. These parameters define the quantity entry
method the customer sees and whether automatic price calculation is performed. In order to calculate prices a
volume discount table needs to be specified per document or publication type.
Tax Rate profiles can be setup per tax rate system and are created in the Settings section. These profiles can
be assigned to documents, companies and departments. Profiles assigned to a document have the highest
priority. If no tax rate is specified for a document, the system will use the tax rate assigned to the company or
department. If no tax rate is specified at all the system will use the system default tax rate profile.
Price calculation can also include the following items:
• Shipping charges
• Rush rate charges
Note: Changes to the pricing parameters of a document (or publication type) do not effect the items
stored in the shopping cart of logged on customers.
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