7.1

Table Of Contents
Orders residing in the Ordered or On Hold status folders are typically orders created by other users.
Users with the appropriate privilege can approve orders with the ordered status. It is assumed that the
person that is approving orders (created by different users) wants to verify the quantities, the contents
of the job and the shipping details of the order. For this the order is restored to the Checkout for
approving.
As soon as an order is placed in the Approved folder, your customers can no longer change the status of
the order. It is possible for your customers to track their personal orders via the My orders folder, or (if
they have the necessary access rights) via the My departments or My company folder.
Important: When the order reaches the Shipping state the customer can set the status of the order
to Completed. When an order is not delivered to your customer, the job status should be
changed to Completed by the operator or production manager when the order is dispatched.
How to - Order Manager Tasks
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