7.1
Table Of Contents
- Introduction
- How to
- Common Tasks
- Company Tasks
- Publication Type and Document Tasks
- Add publication types
- Modify the publication type properties
- Delete a publication type folder
- Adding documents to a publication type
- Delete documents from a publication type
- Edit document properties
- Manage production settings
- Output options
- Manage linked files
- Setting up web forms
- Define file upload settings
- Setting up pricing
- Image Collection Tasks
- Order Manager Tasks
- Ordering workflow
- Settings
- General Settings
- Pricing and Ordering
- Production
- Modules
- Enabling B2C (Business to Customer)
- Introduction to Regular Expressions
2.5.2 Change the status of an order
To change the status of an order in the Order Manager:
1. Click Order Manager in the Menu bar. The Order Manager page is shown:
The Order Manager overview
2. Click the ID of an order. The Order Information page is shown:
The Order Information page
3. Click on the status option under Order Information section tiltle bar.
The status available will depend on the user who is log - in.The Order Information page consists of an
order information section and a jobs overview of the jobs belonging to this order. The Action bar along
the top contains a range of buttons to change the status of the order, edit the order details and delete
the order. The set of status change icons that are visible depends on the current status of the order.
4. Click a status item in the Action bar to change the status of the order.
An order with the status Ordered can be set to the On hold-status by the customer and will be placed in
the On hold-folder. Orders with the quote request status are also placed in the On hold folder, waiting
for a price to be set. If a price is added the customer can accept the print job by ordering or approving
the order or reject the print job by deleting the order. For more information see Add a price to a quote
request.
How to - Order Manager Tasks
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