7.1

Table Of Contents
8.3.2 Template names
The name of the template consists of two parts. The first indicator refers to PrintShop Mail Web objects (e.g.
order and account). The second part defines the action that invokes the sending of the message.
E-mail templates folder
By default PrintShop Mail Web has a set of language independent e-mail templates stored in emailtemplates
folder. So the setup doesn't create language exceptions or exceptions for a skin. The list of the default
available e-mail templates/messages:
email-test: The E-mail test message is sent when the administrator clicks the Test button on the E-mail
Settings page.
account-forgotpassword: The Account forgot password template is used when the customer requests
the retrieval of a lost password.
order-ordered: The Ordered message is send when the status of an order is set to ordered.
order-approved: The Approved message is send when the status of an order is set to approved.
order-inplant: The In-plant message is send when the status of an order is set to in plant.
order-shipping: The Shipping message is send when the status of an order is set to shipping.
order-completed: The Completed message is send when the status of an order is set to completed.
order-quoterequest: The Quote request message is send when the customer ordered a document
without price information.
order-quoteset: The Quote price message is send when the production manager has set the price for
the quote request.
8.3.3 Using functions in e-mail templates
The template system includes options to override the subject, add/remove addressees, create file
attachements and to apply formatting using html tags and cascading style sheets (CSS). The e-mail template
system includes options to call functions that perform specific tasks.
E-mail - Managing E-mail Templates
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