7.0
Table Of Contents
- PrintShop Mail Web
- In practice
- Login to the system
- Lost password
- Modify my account
- Create a static document
- Create a file upload document
- Create a variable document
- Create an order
- Select an order status overview
- Change the status of an order
- Re-order print jobs
- Add departments
- Modify department properties
- Add or modify address
- Add users
- User roles
- Modify user info
- Assign users to a department
2.15 User roles
Each user account has certain privileges assigned to it; therefore assigning a role to users determines not only
their level of authority but also the start-up screen they will be able to view when they log in.
• Customer: These users can:
▪ retrieve a new password
▪ create and order print jobs
▪ edit job content
▪ request a quote
▪ adjust the job status (on hold and shipping)
▪ request an overview of print jobs
▪ re-order print jobs
▪ search for specific print jobs
• Customer Plus: Has the same privileges as the Customer and can also:
▪ approve their own print jobs
• Power User: Users with this role have the same privileges as the Customer Plus role with the following
addition:
▪ approve print jobs for users in the same department (or company if there are no departments)
• Department Manager: Department Managers have control over one or several departments, have the
same privileges as power users and can also:
▪ add, assign and delete users within their department(s)
▪ modify details within their department(s)
• Company Manager: Have control over one company and its departments, have the same privileges as
department managers and can also:
▪ add, assign and delete customers, customers plus, power users, department managers and
company managers within the company and within departments
▪ add departments
▪ assign publication types to a department
▪ modify the company, departments and users settings
• Public Customer: This role is given to new customers who created an account before proceeding
with an order they placed while shopping in a public company (which allows any visitor to use the
shopping cart, but requires a logged-in user to proceed with checkout). These users have the lowest
functionality. They can:
▪ Create and order print jobs
▪ Approve their own print jobs
Objectif Lune Inc. © 2010 23