7.0
Table Of Contents
- PrintShop Mail Web
- In practice
- Login to the system
- Lost password
- Modify my account
- Create a static document
- Create a file upload document
- Create a variable document
- Create an order
- Select an order status overview
- Change the status of an order
- Re-order print jobs
- Add departments
- Modify department properties
- Add or modify address
- Add users
- User roles
- Modify user info
- Assign users to a department
2.9 Change the status of an order
To change the status of an order in the Order Manager:
1. Click Order Manager in the Menu bar. The Order Manager page is shown:
By clicking on an order in the Order Manager overview, details of the order can be viewed
2. Click the ID of an order. The order properties page is shown.
The Order Properties page
The Order Properties page consists of a details section and an overview of the jobs belonging to this
order. The Action bar along the top contains a range of buttons to change the status of the order, edit
the order details and delete the order. The set of status change icons that are visible depends on the
current status of the order.
3. Click a status item in the Action bar to change the status of the order.
An order with the status Ordered can be set to the On hold-status by the customer and will be placed in
the On hold-folder. Orders with the quote request status are placed in the On hold folder, waiting for a
price to be set. If a price is added the customer can accept the print job by ordering or releasing the
order or reject the print job by deleting the order.
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