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2.8 Select an order status overview
PrintShop Mail Web can generate detailed order overviews, allowing a user to view all orders at each stage of
the production process. Orders with the Approved status are ready for production. Those orders have been
approved by the customer and are released for print production.
Every order goes through the following stages:
Ordered
Approved
In-plant
Shipping
Completed
In addition to this there is the On hold status. This folder contains orders that require a quote from the print
shop, these orders remain in this status until pricing is agreed.
To view the orders of a specific status:
1. Click Order Manager in the Menu bar. The Order Manager page is shown:
By clicking on an order in the Order Manager overview, details of the order can be viewed
2. Click an item in the Status section of the Order Manager side menu to view the orders of that production
status. The orders of this status are shown in the orders overview table. The colored cubes at the
beginning of each row indicate the status of the order and refer to the status folder.
The Approved item in the Order Manager side menu, shows the orders that are released for print.
Rush orders have a mark ( ) behind the order ID. Overdue orders are colored red.
3. Click the + symbol next to the order ID to view the jobs belonging to that order. The job overview
shows the name of the document, the ordered quantity and the current print status.
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