2022.2

Table Of Contents

Note: Whilesomevirtualmachineenvironments(fromVMWareandMicrosoft)aresupported,

othervirtualenvironments(suchasParallels,Xenandothers)arenotsupportedatthistime.

RemoteDesktopSupport

TestshavedemonstratedthatPrintShopMailConnectcanbeusedthroughRemoteDesktop.Itishow-

everpossiblethatcertaincombinationofOScouldcauseissues.Ifproblemsareencountered,please

contactOLSupportandwewillinvestigate.

PrintShopMailConnect1.3andlaterhavebeencertifiedunderRemoteDesktop.

32-bitor64-bitOperatingSystems?

PrintShopMailConnectisa64-bitsoftwareandcanonlybeinstalledon64-bitoperatingsystems.

AntivirusConsiderations

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Antivirussoftwaremayslowdownprocessingorcauseissuesiftheyarescanningintemporary

foldersorthoseusedbyPrintShopMailConnect.Pleasesee"AntivirusExclusions"onpage12

formoreinformation.

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Antivirussoftwaremightinterferewithinstallationscripts,notablyaVBSscripttoinstallfonts.

McAfee,inparticular,shouldbedisabledtemporarilyduringinstallationinorderforMICRfontsto

installandtheinstallationtocompletesuccessfully.

WindowsSearchIndexingService

TestshaveconcludedthattheWindowsSearchservice,usedtoprovideindexingforWindowsSearch,

caninterferewithConnectwheninstallingonavirtualmachine.Iftheinstallationhangsduringthelast

steps,itisnecessarytocompletelydisablethisserviceduringinstallation.

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ClickonStart,Run.

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Typeinservices.mscandclickOK.

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LocatetheWindows Searchserviceanddouble-clickonit.

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ChangetheStartup TypetoDisable,andclickStoptostoptheservice.

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Trytheinstallationagain.

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Oncecomplete,youmayre-enabletheserviceandstartit.

Commandlineswitchesand.inientries

PrintShopMailConnectisintendedtoworkstablyandreliably,basedonJavaandtheEclipseframe-

work.Toensurethisreliabilityandrobustness,manyJavaandEclipseparametershavebeentested

andtuned,whichisreflectedintherespective.inientriesandtheusedcommandlineswitches.Acol-

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