2022.1

coverage for each customer. Upgrades and updates of Connect will be freely available up until
that end date, but will not be available thereafter, unless the OLCare period is extended.
This new licensing model requires anyone upgrading to 2020.2 from Connect versions earlier
than 2019.1 to first update their OLConnect License.
A dialog box appears as part of the Connect upgrade process requesting you to do this.
It is heavily recommended that you first update the OLUpdate Manager, as newer versions of
the Update Manager can update your OLLicense to the required version, then install Connect
2020.2.
For further details on how to upgrade the Update Client and update your Connect License see
the Update Manager 1.3 - Upgrade Guide.
If issues arise, or if you need to renew your OLCare subscription, please contact your local
Customer Care group.
Backup before Upgrading
It is recommended that you always backup your existing Connect preferences before upgrading
to a new version. This will enable you to revert back to the previous version, in a worst case
scenario in which the new version introduces issues with your existing production processes.
Whilst the probability of such a worst case scenario is remote, it cannot hurt to take some
simple precautions, just in case.
For instructions on how to do so, please see how to backup an existing Connect installation.
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