2020.2

Logging preferences
PrintShop Mail Connect logs the activities it undertakes whilst running. New Connect logs are
created daily and are held for a period before they are automatically deleted.
The settings on this page determine the level of logging and how long the log files should be
retained.
These log files can be an essential resource when diagnosing issues with OL Support. The
logging settings are global to all Connect applications and the Logging Preferences can be
adjusted from within any of the Designer and Print Manager dialogs.
The settings are:
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Overall Logging Level selection: Select the overall Connect Logging level. This controls
how much logging Connect will do.
By default the logging level is set at the midpoint of Info, but it can be set higher to include
more logging (All, Trace, Debug), or lower to reduce the amount of logging (Warning,
Error).
The logging is hierarchical, with each Logging Level selection containing all of the
Logging Levels below it. The default logging Info Level contains all Error and Warning
entries plus informational log entries.
Warning
Higher logging settings will have an impact upon Connect production speeds, as well as
leading to substantially larger log files.
We recommended leaving the logging level to Info and only using the higher levels of
logging in conjunction with advice from OLsupport.
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Rollover policy selection: Chose whether to retain Connect log files for a certain number
of days (Daily logs) or based upon some predetermined hard disk usage limitations
(Size-based logs). The selection are as follows:
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Daily Logs:Use this setting to determine how many days Connect Logs are to be
kept, before they are deleted.
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