2020.2

If you do not have Update Client version 1.2.40 installed already, then the next time you run
your Update Client it will show that there is an update available of itself to Version 1.2.40 (or
later).
Simply click on the “Install” icon to initiate the upgrade.
For further details on how to upgrade the Update Client and update your Connect License see
the Update Client 1.2.40 Upgrade Guide (http://help.objectiflune.com/en/archive/Update_
Client_1.2.40-Upgrade_Guide.pdf).
Note that an erroneous or incomplete uninstall before a reinstall or upgrade to a newer version
of OL Connect may cause issues (see Product or engine exits within a second of starting in
Connect's Knowledge Base).
Note
If an error occurs during uninstallation or after/when re-installing Connect after
uninstalling it, please see: Problems during a Connect installation or version upgrade in
Connect's Knowledge Base (https://help.objectiflune.com/en/kb-
connect/#KB/FAQ/OL%20Connect/KB2002.htm).
Backup existing Connect version
It is recommended that you always backup your existing Connect preferences before upgrading
to a new version. This will enable you to revert back to the previous version, in a worst case
scenario in which the new version introduces issues with your existing production processes.
Whilst the probability of such a worst case scenario is remote, it cannot hurt to take some
simple precautions, just in case.
Backing up a virtual machine
Backing up a virtual machine installation is relatively straight forward. Simply take a snapshot
of the virtual machine instance, prior to upgrading. This would save all the localized
preferences and configurations.
Page 57