2019.2

Antivirus Exclusions
Article #: Product: Version:
INFO-0002A PrintShop Mail Connect 1.5 and up
Description
The information on this page is designed to assist IT managers and IT professionals decide
what anti-virus strategy to follow with consideration to OL Connect and their internal
requirements and needs. This page describes the mode of operation and the files and folders
used by OL Connect as well as the files, folders and executables that are recommended to be
ignored for best possible performance and to avoid issues caused by antivirus file locks.
IT managers and IT professionals then may decide the anti-virus strategy to follow for their
internal requirements and needs depending on the statements outlined herein.
Directories and folders
Main installation folder
All Connect applications are installed under an arbitrarily selectable main folder. We will speak
of the "Installation Target" in the following. This installation target will hold the executables and
required files and folders for the operation of the whole product suite. All these files and folders
are static after their installation. It depends on the company virus protection strategy, if such
files and folders will be monitored or not. A virus protection on these files and folders should,
however, not have a big – if even any – impact on the performance of the Connect suite.
With some exceptions, which are listed below.
Working folders
Working folders for Connect are created and used on a per-user-basis under the respective
user's profile folder, accessible on Windows with the standardized system variable
%USERPROFILE% in the subfolder "Connect". Working folders are:
l %USERPROFILE%\Connect\filestore: This folder will hold non-intermediate files for the
operation of Connect. Files in this folder will be used frequently, but not with a high
frequency. Supervising this folder with a virus protection system should not have too
much of an impact on the speed of the whole Connect suite.
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