2019.1

Table Of Contents
l VMWare Environments. This includes VMWare Player, VMWare Workstation as well as
VMWare ESXServer.
l VMWare VMotion. This means the virtual machine hosting PrintShop Mail Connect can
be automatically moved from one ESXserver to another in a clustered installation.
l Microsoft Hyper-V/Azure infrastructure environments.
PrintShop Mail Connect is not officially supported on any other virtual machines such as Virtual
PC, Parallels, Bochs, Xen, etc.
Warning
Copying (duplicating) a Virtual Machine with Connect installed and using both images
simultaneously constitutes an infringement of our End-User License Agreement.
Note
While some virtual machine environments (from VMWare and Microsoft) are supported,
other virtual environments (such as Parallels, Xen and others) are not supported at this
time.
Remote Desktop Support
Tests have demonstrated that PrintShop Mail Connect can be used through Remote Desktop. It
is however possible that certain combination of OS could cause issues. If problems are
encountered, please contact OLSupport and we will investigate.
PrintShop Mail Connect 1.3 and later have been certified under Remote Desktop.
32-bit or 64-bit Operating Systems?
PrintShop Mail Connect is a 64-bit software and can only be installed on 64-bit operating
systems.
Antivirus Considerations
l Antivirus software may slow down processing or cause issues if they are scanning in
temporary folders or those used by PrintShop Mail Connect. Please see Antivirus
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