2019.1

Table Of Contents
Installing these updates may cause the application to fail when attempting to open or load XLS
files via a plugin or in a script. The following error message may appear: Unexpected error
from external database driver (1). (Microsoft JET Database Engine)".
Suggested resolution
Uninstall the Microsoft patches and wait for the issue to be fixed in a subsequent Microsoft
patch.
Workarounds
l For the Lookup in Microsoft Excel Documents plugin (found in the Connectors tab of the
plugin bar): Open the original .xls file and save it with the .xlsx format. That will force the
Excel Lookup plugin to switch drivers.
l For the Database Query plugin (found in the Actions tab of the plugin bar) and when
using Excel/Access in PlanetPress Design: Change the ODBC driver used for Excel files
from JET to ACE (change the Data Source). As an example: in Windows 10: Change the
Excel File ODBC driver from ODBCJT32.dll to ACEODBC.dll. (Naming may vary from
versions of the OS but the basics stay the same.) Important: Before switching from JET to
ACE, install the latest MS Access Database Engine 2016 Redistributable
(https://www.microsoft.com/en-us/download/details.aspx?id=54920). Otherwise, using
ACE in one or more self-replicating processes in a Workflow configuration can cause
Workflow to crash.
In the meantime Objectif Lune would like to apologize to any customers affected by this
problem and for any inconvenience caused. For more information, please contact your local
support team.
Other known issues
l Anoto Pen Director 2.8 is not supported on Windows Server 2012 and Windows 10.
l 22356: Using the PT-PT setting to perform ICR on AlphaNumeric fields may not work
properly. If you encounter the issue, use the PT-BR setting instead, or use another
PlanetPess Field in your document design.
l 21962: Barcode scanner task may have issues reading 2-D barcodes printed/scanned
with low resolution. Make sure the scans and the original printed output are at least
300DPI (600 or better recommended)
l 21405: When printing through a Windows printer driver on Windows Server 2008 or
Windows Server 2008 R2, the Job Owner setting is ignored. This is caused by a
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