2018.1

Copying messages
To copy one or more log messages:
l
Right-click on the message and select Copy from the contextual menu.
l
Click on the message and press Ctrl + C, or select File > Copy from the menu.
Keep the Ctrl key pressed down to select multiple messages.
Searching through the active log file
When a log file is active in the log viewer, it can be searched by going in the Search menu,
then clicking Find. After entering a search term and selecting the options (Match case and
Direction), clicking Find Next will display the first result for the search term.
When a search is started, using F3 on the keyboard or clicking Search then Search again will
find and highlight the next available result.
Browsing log files
Select File > Browse logs, to open a folder that contains either Workflow or Connect log files.
This is useful when you need to delete a log file or open it in another editor because it has
reached a larger size than the Service Console can handle. With this option you cannot open a
log file in the Service Console.
Note
For Connect log files, the browser opens the current user's default Connect logs location. If Connect
is not installed, installed with another user, or if the default location has been changed, the browser
will open the MyDocument folder.
Viewing older log files
To open an existing, older log file in the Service Console:
1.
In the File menu, click on Open.
2. Browse to the location of the log file you want to open
3.
Click on the log file and click Open.
The log file is added, by name, at the end of the list of PReS Workflow services. Clicking
Page 626