2022.2

Log viewer settings
The log viewer for the current day is normally live, meaning it updates automatically as the log file is
updated by the appropriate service. There are a few options to change this behavior, which could be
useful when a service is under heavy load.
These options are found in the View menu:
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Update speed: Refreshes the view based on a timer.
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Pause monitoring: Pauses or resumes the update.
To refresh the log viewer, press F5 or select File > Reload.
Copying messages
To copy one or more log messages:
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Right-click on the message and select Copy from the contextual menu.
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Click on the message and press Ctrl + C, or select File > Copy from the menu.
Keep the Ctrl key pressed down to select multiple messages.
Searching through the active log file
When a log file is active in the log viewer, it can be searched by going in the Search menu, then clicking
Find. After entering a search term and selecting the options (Match case and Direction), clicking Find
Next will display the first result for the search term.
When a search is started, using F3 on the keyboard or clicking Search then Search again will find and
highlight the next available result.
Browsing log files
Select File > Browse logs, to open a folder that contains either Workflow or Connect log files. This is
useful when you need to delete a log file or open it in another editor because it has reached a larger
size than the Service Console can handle. With this option you cannot open a log file in the Service Con-
sole.
Note: For Connect log files, the browser opens the current user's default Connect logs location.
If Connect is not installed, installed with another user, or if the default location has been changed,
the browser will open the MyDocument folder.
Viewing older log files
To open an existing, older log file in the Service Console:
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