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Table Of Contents
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Windows 2000: PlanetPress Fax Output tasks set to use Windows Fax under Windows 2000
may fail when no one is logged on to the system running PlanetPress Fax.
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Windows XP: Windows Fax may not work properly after the Windows XP Service Pack 2 (SP2)
has been installed (refer to Microsoft Customer service for more information on this issue). Also
note that Windows Fax may take as much as three times more time to send faxes under Windows
XP.
PlanetPress Fax can be installed on any computer on your network and process all requests coming
from tasks performed by PlanetPress Workflow on other workstations. You may choose to run it on
every computer where PlanetPress Workflow is running, but you may also choose to run it on com-
puters more or less dedicated to PlanetPress Fax.
Since the faxing program must always be running and ready to receive requests from PlanetPress
Workflow, it should be included in the Windows Startup group.
PlanetPress Fax can associate a different fax number with each page it sends via the faxing software.
For this to happen, two things are required: each record must have a fax number specified in the job file
and that fax number must be tagged as such in PlanetPress Design (in the PlanetPress Design User
Guide, refer to the section documenting Data Selections, which includes explanations on the available
PlanetPress Fax options). When the data and the document are merged, the fax number associated
with each record becomes available to PlanetPress Fax that can then pass it on to the faxing software.
Note: Because of technical limitations, the minimum time required to generate a PlanetPress
Fax document is approximately 10 times longer on Windows 2000 than on Windows XP/2003.
About PlanetPress Image
PlanetPress Image is a multi-threaded service that can generate image files in PDF, JPEG and TIFF
format. As PlanetPress Workflow and PlanetPress Image are compliant with AutoStore, DocAccel and
KYOcapture, these formats can also be used.
The generated files can be archived and, depending on whether you use a PlanetPress Image Output
task or a Digital Action task, sent via email. Note that you can use PlanetPress Search, another pro-
gram included in PlanetPress Workflow, to search through archived PDF files.
Note: All raster images, such as GIFs or JPEGs, generated by PlanetPress Image are portrait
oriented.
PlanetPress Image can be installed on any computer on your network and can process requests com-
ing from tasks performed by PlanetPress Workflow on other workstations. You may choose to run it on
every computer where PlanetPress Workflow is running, but you may also choose to run it on com-
puters more or less dedicated to PlanetPress Image. Note that in the case of Digital Action tasks, Plan-
etPress Workflow and the PlanetPress Image service must be running on the same computer.
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