2022.2

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In SQL Server, if one of your requests is dropped because of simultaneous accesses, resub-
mitting the PGC should resolve the issue.
Security Considerations
PlanetPress Capture introduces new and efficient methods for digitally capturing the contents of ink
laded out on physical paper. However, because of its nature, some end users may voice concerns
about security and privacy. Are signatures secure? Could their transmission be intercepted? How can
the contents of the Anoto digital pen be protected from malicious users?
Before addressing these concerns, it must be pointed out that these security issues are not introduced
by this new technology. In fact, they are essentially the same concerns that arise with plain pen and
paper: if the signed document can be scanned, then any markings on the page can be extracted and
reused by anyone with even limited technical skills. In addition, the signed document has, by definition,
a longer life span than the temporary storage location of the digital pen. Consequently, it is still the most
vulnerable piece of the workflow and as such, it should be the first objective of any security effort.
In other words, as long as the physical piece of paper bearing markings is accessible to malicious
users, no amount of security protocols can protect the signed contents. It is only after the paper trail
has been secured that the security and privacy issues specific to PlanetPress Capture should be
addressed.
Because PlanetPress Capture relies on external data and communication and because it may be used
to process sensitive and legal information, it is important to understand the security implications of any
PlanetPress Capture implementation. Most of the security concerns regarding Capture are external to
it. This means the security that is implemented both on your network and physical premises are critical
to the security of your PlanetPress Workflow implementation.
Here are a few notable points with the security of PlanetPress Capture on a network:
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PGC Files, while not written in plain text, are not encrypted and are readable through either Plan-
etPress Workflow (even a server that did not generate the document associated with it), or
through third-party applications using the Anoto SDK. This means if someone gains access to
your PGC storage folder, they may be able to read the signatures, checkmarks and other inform-
ation contained in it and reproduce them on a document of their choice. It is always better to
secure this folder properly. You could also use third-party encryption software to secure the files,
and decrypt them as necessary for reprocessing.
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The transfer between the Anoto penDirector and PlanetPress Workflow is not encrypted due to a
limitation of penDirector which does not support SSL connections. This means someone located
anywhere between penDirector and PlanetPress Workflow could use software such as a packet
sniffer to retrieve its parts and recreate the PGC files. This may be resolvable by create a secure
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