2018.2

Server™ 2003) or Symantec WinFax PRO, as well as via a faxing server, such as Captaris
RightFax. Note that it is these applications that do the actual faxing.
l
Windows 2000: PlanetPress Fax Output tasks set to use Windows Fax under Windows
2000 may fail when no one is logged on to the system running PlanetPress Fax.
l
Windows XP: Windows Fax may not work properly after the Windows XP Service Pack 2
(SP2) has been installed (refer to Microsoft Customer service for more information on this
issue). Also note that Windows Fax may take as much as three times more time to send
faxes under Windows XP.
PlanetPress Fax can be installed on any computer on your network and process all requests
coming from tasks performed by PlanetPress Workflow on other workstations. You may choose
to run it on every computer where PlanetPress Workflow is running, but you may also choose to
run it on computers more or less dedicated to PlanetPress Fax.
Since the faxing program must always be running and ready to receive requests from
PlanetPress Workflow, it should be included in the Windows Startup group.
PlanetPress Fax can associate a different fax number with each page it sends via the faxing
software. For this to happen, two things are required: each record must have a fax number
specified in the job file and that fax number must be tagged as such in PlanetPress Design (in
the PlanetPress Design User Guide, refer to the section documenting Data Selections, which
includes explanations on the available PlanetPress Fax options). When the data and the
document are merged, the fax number associated with each record becomes available to
PlanetPress Fax that can then pass it on to the faxing software.
Note
Because of technical limitations, the minimum time required to generate a PlanetPress Fax
document is approximately 10 times longer on Windows 2000 than on Windows XP/2003.
About PlanetPress Image
PlanetPress Image is a multi-threaded service that can generate image files in PDF, JPEG and
TIFF format. As PlanetPress Workflow and PlanetPress Image are compliant with AutoStore,
DocAccel and KYOcapture, these formats can also be used.
Page 25