7.4

For example, you could place the job file in a specific folder, then send an email to a supervisor indicating that a job has failed.
Or you could update a database with an error status so that it appears on a customer's online order. You could also zip the
order up and send it to an administrator, while simultaneously advising the person that sent the job that it failed.
You can have as many error processes as you can normal processes - that is, you are limited to 512 processes, subprocesses,
startup processes and error processes combined.
The following information is available from within your information process when it is triggered:
l Job Information variables (%1 to %9)
l The data file as it was before starting the task
l Global variables (which are, of course, available anywhere)
l Aseries of variables containing information about the error, the task that triggered it and the process that contained it.
See Standard Variables
Note that local variables in the process are not sent to error processes, even if the error process has a variable of the same
name.
Accessing the Logs
If your process is running live in the PlanetPress Suite Workflow Tools service, you have two ways of seeing what is hap-
pening, now or in the past.
To view what processes are running and processing data as it happens:
l In the PlanetPress Suite Ribbon, click on the Tools tab, then select Service Console in the Services group.
The PlanetPress Suite Service Console opens.
l Click on the service you want to check, including:
l PlanetPress Watch/Office/Production
l LPDServer
l Telnet Capture
l Serial Capture
l HTTP/SOAP Server
l LPRClient
l FTPClient
l PlanetPress Image
l PlanetPress Fax
l PlanetPress Messenger
l When any job or file is processed by the selected service, the processing logs will be displayed in the window on the
right.
The information that is displayed here is the same as in the PlanetPress Suite Workflow Tools logs and depends on
the logging level that you set in the Logging User Options.
To view logs for jobs that have already processed
By default, the logs are available in the following folder:
C:\Documents and Settings\All Users\Application Data\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Log
You can access this folder more quickly by using this procedure:
Debugging and Error Handling