7.4

Antivirus Considerations
PlanetPress Suite Workflow Tools generates a very large amount of temporary data on your hard disk, especially when manip-
ulating or creating PDF files. This can sometimes cause issues when any other software is trying to access the temporary files
at the same time as PlanetPress Workflow and its components are trying to read, write, create or delete those files.
If you experience these issues you may want to temporarily disable your antivirus "live", "daily"or "deep"scans for the fol-
lowing folders and processes:
Disabling any antivirus scanning permanently on any folder or program is not recommended, and ObjectifLune can-
not be held reliable for any consequence of disabling your antivirus or whitelisting the folders or executables listed
here, or any other change in your antivirus protection setup!
l On Windows 2000/2003/XP:
l C:\Documents and Settings\All Users\Application Data\Objectif Lune\PlanetPress Suite 7\
l C:\Documents and Settings\planetpress\Local Settings\Temp\ (where planetpress is the user under which
Watch is configured)
l On Windows Vista/7/2008:
l C:\ProgramData\Objectif Lune\PlanetPress Suite 7\
l C:\Users\planetpress\AppData\Local\Temp\ (where planetpress is the user under which Watch is configured)
l On all systems:
l C:\Windows\Temp\
l Processes:
l PPAlmbic.exe
l PPWatchService.exe
l PPImage.exe
l PPMessenger.exe
Note: C:\Windows\Temp\ is used by multiple software which may cause risks on your computer. However, PlanetPress Work-
flow may use this folder as temporary storage, especially in the case of creating PDF files. We do not recommend disabling
scan on this folder, unless you notice performance issues when generating PDFs, and then only as a test.
Backup Considerations
For similar reasons, it is important to know that backup software can also access files while copying them to a remote backup
location, so you should make sure that no PlanetPress Workflow process is working during your backups.
Microsoft Office Compatibility
The Microsoft Office 2010 line of products has not been certified for use with PlanetPress Suite. Some of its products may not
be compatible with the connectors included in the Suite.
Network Considerations
While PlanetPress Suite Workflow Tools is typically installed on a server machine that is only accessed by one single user such
as an ITperson, multiple users logging on to that machine is a possibility (except with terminal servers, see Environment Con-
siderations). Because each user may have different local and network rights, it may be important to consider the implications
in regards to the PlanetPress Suite Workflow Tools. To change the service logon information, see PlanetPress Suite Workflow
Tools Service Logon.
Getting Started