7.3

Accessing the Logs
If your process is running live in the PlanetPress Suite Workflow Tools service, you have two ways of seeing what is hap-
pening, now or in the past.
To view what processes are running and processing data as it happens:
l In the PlanetPress Suite Ribbon, click on the Tools tab, then select Service Console in the Services group.
The PlanetPress Suite Service Console opens.
l Click on the service you want to check, including:
l PlanetPress Watch/Office/Production
l LPDServer
l Telnet Capture
l Serial Capture
l HTTP/SOAP Server
l LPRClient
l FTPClient
l PlanetPress Image
l PlanetPress Fax
l PlanetPress Messenger
l When any job or file is processed by the selected service, the processing logs will be displayed in the window on the
right.
The information that is displayed here is the same as in the PlanetPress Suite Workflow Tools logs and depends on
the logging level that you set in the "Logging User Options" (page 76).
To view logs for jobs that have already processed
By default, the logs are available in the following folder:
C:\Documents and Settings\All Users\Application Data\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Log
You can access this folder more quickly by using this procedure:
l From the PlanetPress Suite Workflow Tools Configuration software, press CTRL+SHIFT+ALT+F4 simultaneously. The
PlanetPress Suite Workflow working folders are opened.
l Double-click on the folder called Log.
l There are multiple logs displayed here, including:
l ppwYYYYMMDD.log - PlanetPress Suite Workflow Tools logs, including the year, month and day of the log (from
midnight to midnight).
The PlanetPress Image and PlanetPress Fax logs are available in different folders. From the Watch folder, go up one
level then go in either folders, under which you will find the Log folder for that specific software within the suite.
Resubmit Backed Up Input Files to a Process
Each input task includes an option that lets you back up input files. This options is not selected by default, since it has the poten-
tial to generate a very large number of back up files. To turn on the backup option of an input task, simply open its properties,
Debugging and Error Handling
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