7.3

Table Of Contents
l Optimized PostScript Stream: Select to merge the selected document with the data received by this task
before sending it to the component that generates fax documents. Some PlanetPress Design features, such as
the Time and Date PlanetPress Talk functions, require that this option be selected.
Fax Report File
Each fax transmission appears as a separate entry in the report file. Each entry has 4 fields:
l ID: Unique identifier of the fax transmission as recognized by the Windows Fax service. This ID is for internal purposes
only.
l Info: Data retrieved by selections marked as Information in PlanetPress Design (Data Selection dialog box,
Archive/Email/Fax properties). Note that information coming from data selections associated with Arabic styles are
not displayed properly in the logs and cannot be searched using PlanetPress Search.
l Number: Fax number used for the transmission.
l Status: Describes the general status of the job. A plus sign (+) often followed by OK indicates the fax was sent suc-
cessfully. A minus sign (–) indicates a problem occurred with the fax. An error message appears when the fax is not
transmitted. A question mark (?) indicates the status of the fax transmission is unknown.
Each fax transmission contained in a PlanetPress Fax job has its own entry in the report file (report.pfx). This reporting struc-
ture facilitates the use the report files as a data file for a PlanetPress document. Optionally, to split the PlanetPress Fax job into
individual fax transmissions—which will result in individual PlanetPress Fax reports—use the Splitter action task before send-
ing the job to PlanetPress Fax.
Captaris RightFax Configuration
Ensuring that PlanetPress Workflow is able to send faxes through Captaris RightFax entails the configuration of both software
correctly.
RightFax configuration
The first step to make PlanetPress Fax work with RightFax is to properly configure your RightFax server.
When RightFax is installed, it creates a printer queue (usually named HPFAX) that can be seen in the printers list on the PC.
You should make sure that the printer would be accessible to the PC running PlanetPress Fax. If PlanetPress Fax runs on the
same PC, no additional steps are necessary. If PlanetPress Fax runs on a different PC, the RightFax printer should be shared
so that the PC running PlanetPress Fax can access it.
You also need to make sure that a user exists in the RightFax user list that has the same username that will be used for the
PlanetPress Fax service (see section 2. PlanetPress Fax configuration). Any faxes sent to RightFax by PlanetPress fax will
appear in that user's queue in the FaxUtil provided with RightFax.
PlanetPress Fax configuration
First step is to make sure that the PC on which PlanetPress Fax runs has access to the RightFax printer. If PlanetPress Fax runs
on a different PC than RightFax, you have to install that printer so that it appears in the printer list. This printer can be installed
just like any network printer.
Once this is done, open the PlanetPress Fax configuration dialog and from the list of Fax Services select Captaris RightFax.
Another list should appear containing all the printers that are currently installed on this PC. Choose the RightFax printer from
the list.
Once this is done, go to Control Panel | Administrative Tools | Services. From the list of services, double click on PlanetPress
Fax to open the Service Configuration Dialog. Go to the Log On tab. Since the PlanetPress Fax service needs to have access to
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