7.2

Table Of Contents
Getting Started
This chapter describes how to install the PlanetPress Suite Workflow Tools and how to set up your working environment.
Environment Considerations
This page is intended to provide technical information about the environment in which PlanetPress Workflow is intended to
run.
Terminal Server/Service
PlanetPress Suite does not support Terminal Server (or Terminal Service) environment as possible under Windows 2000, 2003
and 2008. This is to say, if Terminal Service is installed on the server where PlanetPress Suite is located, unexpected behav-
iours may occur and will not be supported by our company. Furthermore, using PlanetPress Suite in a Terminal Service envi-
ronment is probably an infringement of our End-User License Agreement.
Terminal Service is not to be confused with "Remote Desktop" used in conjunction with the "Remote Desktop" options of all
Windows operating systems. Remote Desktop, when used to connect to a PlanetPress Server in a non-simultaneous setting, is
perfectly acceptable. However, it has been reported that PlanetPress may lock up when access through Remote Desktop con-
nections.
VMWare/ESX
PlanetPress Suite supports VMWare Workstation, VMWare Server, VMWare Player and VMWare ESX infrastructure envi-
ronments as software installed on the Guest operating system. However, note that only PlanetPress version 7.1.3 and higher
support VMotion under ESX. Also note that copying (duplicating) your VMWare Guest Machine and using it simultaneously con-
stitutes an infringement of our End-User License Agreement.
Furthermore, if your backup solution includes the use of virtual machine snapshots, please keep in mind that if a snapshot is
taken during a time when PlanetPress Workflow Tool is processing a job, this job may process again if the snapshot is
restored. It is thus recommended that you take your snapshots outside of processing hours, whenever that may be.
Note that while VMWare ESX, Workstation, Server and Player (from VMWare, Inc.) are supported, other virtual environments
(such as Microsoft Virtual PC, Parallels, Xen and others) are not supported at this time.
32-Bit or 64-Bit?
PlanetPress Suite version 7.1.3 and higher support 64-Bit operating system. However, our application remains 32-bits in this
environment, which means that for all intents and purposes there is no difference between those two environments as far as
PlanetPress Suite is concerned.
Antivirus Considerations
PlanetPress Suite Workflow Tools generates a very large amount of temporary data on your hard disk, especially when manip-
ulating or creating PDF files. This can sometimes cause issues when any other software is trying to access the temporary files
at the same time as PlanetPress Workflow and its components are trying to read, write, create or delete those files.
In this respect, any antivirus software installed on the machine should ignore the following folders in it's live scans as well as
daily "deep" or "complete" scans:
Getting Started
©2010 Objectif Lune Inc - 15 -