2020-1

Known Issues
This page lists important information about issues that apply to PrintShop Mail Connect 2020.1.
Issues running Connect on Hyper-V 9.0
Some customers have reported difficulties running OL Connect on Hyper-V version 9.0. In
some instances Connect cannot install and in others the Connect Server service sometime
stops with a signature error.
To resolve these issue we recommend downgrading to Hyper-V version 8.0 where these
issues are not reported.
No multi-select in Outline pane in Designer
In version 2020.1 it is no longer possible to select multiple elements in the Outline pane in the
Designer. This will be fixed in version 2020.2.
Connect Updates failing due to Microsoft
Visual C++ 2017 Redistributable product
Certain updates to Connect 2019.2 from earlier Connect versions are failing due to an issue
with two specific Microsoft Visual C++ Redistributable packages.
These two versions of the Visual C++ Redistributables remove a registry entry which the
Connect installer uses to determine whether or not it needs to install the Microsoft Visual C++
2015 Redistributable.
These two versions are:
l MSVC++ 2017 v14.14.26405.0
l MSVC++ 2017 v14.14.26429.4
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