2022.2

c. Remove the existing OLConnect1.OLConnectLicense from
%ProgramData%\Objectif Lune\OL Connect\licenses.
d. Put the new license at that location.
e.
Restart any Connect services you stopped. You may notice that removing the
existing license may be forbidden and you need to allow it explicitly. It may even be
that you need to log on as an administrator to delete the file.
This is not an issue with OLCS, but with the Connect and/or Workflow version and under
which user it has been installed. This issue will occur with any license activation on such
machines.
5.
Check the required permissions. Generally no specific permissions are required on the
side of the Printer Driver, except the standard ones:
l
The communication port from the Driver to Workflow must be allowed to be used
(firewall, user rights...).
l
The Program Data subfolder for CPD must be accessible: %ProgramData%\Objectif
Lune\CPD.
If none of the above mentioned should help, then collect all relevant information before
contacting OL Support:
l
The related log files; see "Log files" on page69.
l
Your Workflow configuration plus all relevant documents and externally required files.
l
A step-by-step description of what was done so far and what did lead to the issue(s).
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