2022.2

the customer’s machine is launched showing the interactive web page defined in the installation
process.
It is recommended not to use Adobe Acrobat Reader to print PDF files with OL Connect Send.
Print the source file (e.g. the Word file) whenever available. If PDF files are to be printed with OL
Connect Send, use a different PDF viewer instead.
Adobe Acrobat Reader produces its own PostScript file, rather than passing the PDF to the
OLCS Printer Driver to generate the PostScript file. This does not hinder the transfer of the file,
but the PostScript file produced by Adobe Acrobat Reader sometimes lacks information about
the original PDF, which may cause errors in the processing of that file and in the interaction
following the transfer.
Paper Size v Printer Page Size: It is important to ensure that paper size settings match the
printer driver settings. If this is not done, it’s possible that the print job transferred to Connect
Send may include some extra white space on the page. In interactive mode, this can be seen,
but in non-interactive mode the job will be processed without notification.
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