2021.1

browser on the customer’s machine is launched showing the interactive web page defined in
the installation process.
Warning
It is recommended not to use Adobe Acrobat Reader to print PDF files with OL Connect
Send. Print the source file (e.g. the Word file) whenever available. If PDF files are to be
printed with OL Connect Send, use a different PDF viewer instead.
Adobe Acrobat Reader produces its own PostScript file, rather than passing the PDF to
the OLCS Printer Driver to generate the PostScript file. This doesn't hinder the transfer of
the file, but the PostScript file produced by Adobe Acrobat Reader sometimes lacks
information about the original PDF, which may cause errors in the processing of that file
and in the interaction following the transfer.
Note
Paper Size vs Printer Page Size
It is important to ensure that paper size settings match the printer driver settings. If this is
not done, it’s possible that the print job transferred to Connect Send may include some
extra white space on the page. In interactive mode, this can be seen, but in non-
interactive mode the job will be processed without notification.
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