1.7
Table Of Contents
- What is Connect Send?
- Installation
- License modes
- OL Connect Send in Workflow
- Using the Printer Driver
- Log files
- Troubleshooting
The OL Connect Send Printer generates a local PostScript file. This data is zipped and sent
in one or multiple chunks to the Workflow server. Depending how the environment has been
setup, information is sent using the HTTP or HTTPS protocol. As part of the process, the
license is verified and, on a successful handshake and in interactive mode, the browser on the
customer’s machine is launched showing the interactive web page defined in the installation
process.
Warning
It is recommended not to use Adobe Acrobat Reader to print PDF files with OL Connect
Send. Print the source file (e.g. the Word file) whenever available. If PDF files are to be printed
with OL Connect Send, use a different PDF viewer instead.
Adobe Acrobat Reader produces its own PostScript file, rather than passing the PDF to the OLCS
Printer Driver to generate the PostScript file. This doesn't hinder the transfer of the file, but the
PostScript file produced by Adobe Acrobat Reader sometimes lacks information about the original
PDF, which may cause errors in the processing of that file and in the interaction following the
transfer.
Note
Paper Size vs Printer Page Size
It is important to ensure that paper size settings match the printer driver settings. If this is
not done, it’s possible that the print job transferred to Connect Send may include some
extra white space on the page. In interactive mode, this can be seen, but in non-
interactive mode the job will be processed without notification.
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