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OLCS Plug-In and Printer Driver on the same machine
When running the printer driver and plug-in on the same machine the host name must be
“127.0.0.1” instead of “localhost”, otherwise the communication between the two won’t work.
Plug-In's temp folders not removed when file transfer is complete
When a file is sent to the server after the transfer is complete, the clean-up routine does not
remove the folder leaving an empty folder on disk.
A solution might be to manually remove those empty folders on a regular basis or create a
Workflow Process to automate the deletion of these empty folders after business hours. These
temporary folders can be found here:
C:\ProgramData\Objectif Lune\PlanetPress Workflow 8\PlanetPress Watch\CPD\Temp
Data mapping from resulting PS/PDF files can be corrupted
If a saved PDF copy is used rather than the raw mail merge, an error occurs during the data
mapping stating that there was an “error retrieving character data”. Adobe Acrobat (and some
other software) bypasses the printer driver API to print text and uses the API’s PostScript Pass-
through instead. So no PDF preview appears in the web template.