User's Manual

Troubleshooting
32
6. Troubleshooting
Symptoms
Possible cause
Solution
The device will not turn on.
The battery is discharged.
Charge the battery
The battery will not charge.
The battery has expired.
Contact OBELAB or an
authorized dealer.
The cable is damaged or
severed.
If you have a spare, replace
the cable. If you do not have
a spare, purchase a new
cable.
This environment is not
suitable to store or operate
the product.
Meet environmental
requirements.
Cannot connect with the
tablet.
The Wi-Fi feature is turned
off.
Turn on the tablet Wi-Fi.
Sometimes a wireless
connection cannot be
established due to
environmental factors (e.g.
congested area such as a big
event venue).
Use a USB cable for a wired
connection.
NOTE
Information related to after-sales services and other technical information
on the device can be found in the service manual provided by OBELAB.