Operation Manual

214 Managing Your PDA Phone
13.3 Resetting Your Device
Soft reset
Occasionally, you may need to reset your device. A soft (or normal) reset
of your device clears all active program memory and shuts down all
active programs. This can be useful when your device is running slower
than normal, or a program is not performing properly. A soft reset is
also necessary after the installation of some programs. If a soft reset is
performed when programs are running, unsaved work will be lost.
To perform a soft reset
Use the stylus to press the RESET button found at the bottom of your
device. Your device restarts and displays the Today screen.
RESET button
Hard reset
You can also perform a hard reset (also known as a full reset). A hard
reset should be performed only if a normal reset does not solve a system
problem. After a hard reset, the device is restored to its default settings - the
way it was when you first purchased it and turned it on. Any programs you
installed, data you entered, and settings you customised on your device will
be lost. Only Windows Mobile® software and other pre-installed programs
will remain.
Important If Encrypt files placed on storage cards is or was enabled before, then
backup all files from the storage card before using Clear Storage, hard
reset or updating the ROM system software. Otherwise you will no longer
be able to access the encrypted files on the storage card. Use ActiveSync
or Windows Mobile Device Center to transfer files between your storage
card and computer. After the procedure, copy your files back to the
storage card.