Operation Manual

Pocket PC Phone User Manual

176

Pocket PC Phone User Manual

177

Troubleshooting

Problem

n Problems with the cable and

cradle connection.

Solution

1 Make sure that your Pocket PC Phone is turned

on.

2 Make sure that you do not have any other active

connections. Tap the Start menu > Today, and then

tap or at the bottom of the screen, and then

Disconnect.

3 Make sure that the cable is securely plugged into the

COM or USB ports on the back of your PC. Use the

cable that came with the Pocket PC Phone without

any extra cables or extenders attached.

4 Plug the other end of the cable securely into the

correct port on your Pocket PC Phone. If you are

using a cradle, push your Pocket PC Phone securely

into the cradle.