Operation Manual

Pocket PC Phone User Manual
174
Pocket PC Phone User Manual
175
Troubleshooting
Troubleshooting
Tapping and Writing Problems
Problem
n Device buttons do not re-
spond, or bring up the wrong
program.
n Inaccurate response to stylus
taps.
n Pocket PC does not recog-
nize handwriting.
Solution
Check the Buttons setting to see if the program
assignment for each function button is set as you
wanted. Tap the Start menu > Settings > the Personal
tab > Buttons. For detailed information about Button
settings, see Chapter 5.
Adjust the touchscreen to respond more accurately to
screen taps. Tap the Start menu > Settings > the System
tab > Screen > Align Screen.
For your Pocket PC to recognize your handwriting input
with the stylus, you need to use Transcriber writing. To
learn how to write in Transcriber, see Chapter 2.
ActiveSync Problems
Problem
n ActiveSync operation cannot
be performed or connected.
Solution
1 Make sure the ActiveSync cradle/cable is connected
securely.
2 Make sure you have installed the ActiveSync
software included on the Pocket PC Phone 2003
companion CD.
3 Make sure you selected the appropriate local USB or
local Serial from File Menu Connection Settings in
the ActiveSync Manager window on your desktop
computer.
4 If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with the serial port you have selected.
5 If ActiveSync still doesn't work, remove and re-install
the ActiveSync software on your PC.