Operation Manual

Pocket PC Phone User Manual
172
Pocket PC Phone User Manual
173
Appendix B
Regulatory
Troubleshooting
Troubleshooting
If you still encounter problems after reviewing this troubleshooting guide, contact your mobile opera-
tor or an authorized Technical Support center in your area.
Problem
n My Pocket PC Phone keeps
turning itself off.
n My Pocket PC Phone is not
making any sound.
n My Pocket PC Phone does
not vibrate when the phone
rings or alarms occur.
n The screen freezes or the
device is not responding.
n The screen is blank.
Solution
Your Pocket PC Phone is designed by default to turn itself
off if not used for 3 minutes. This period can be adjusted
to a maximum of 5 minutes. Refer to the Power setting in
Chapter 5 for more information.
1 Tap at the right side of the Title Bar to check the
volume status.
2 Check the settings of Sound and Notications on the
Personal tab by tapping the Start menu > Settings.
1 Tap at the right side of the Title Bar to check if the
vibrate function is activate.
2 Check the settings of Sound and Notications on the
Personal tab by tapping the Start menu > Settings.
3 Check the event note in your Calendar to see if the
Reminder has been activated.
Reset your device. See the Resetting your Pocket PC
Phone section in Appendix A.
If your Pocket PC does not respond when you briey
press the Power button, press and hold the button for a
full second. If that does not work:
1 Plug the AC power into the device to charge it.
2 Reset the device. See the Resetting your Pocket PC.
Phone section in Appendix A.
Operating Problems