User Manual

User's guide O&O DiskImage Frequently asked questions
Please read the note about System requirements and make sure you're using the latest versions of
your drivers.
↑ Top ↑
During restoration, O&O DiskImage created a new
temporary file on my hard disk. Where does this file
come from?
Before creating an image, O&O DiskImage normally deposits a number of metadata in a local file.
This data is needed by O&O DiskImage in order to create the image. The file will be included in the
imaging to assure consistency in the image. This file will normally be automatically removed during
restoration.
Under certain circumstances, it's possible that another action of the operating system or the user
will prevent this temporary file from being deleted. This will then result in the file remaining
undeleted in the system. You can, however, delete this temporary file without any risk.
↑ Top ↑
Why are partitions that weren't imaged displayed when
mounting an image in Explorer?
In addition to saving data from the partition being imaged, O&O DiskImage also needs to save
information about the disk on which that partition was originally located. All of this is required for
mounting an image, converting it into a virtual disk, or performing any future restoration. There
will also be information included about partitions that were not imaged. When mounting an
image, just as when using a virtual hard disk after conversion from an image, Microsoft Windows
uses this information to recognize that there were originally multiple partitions on the disk, and
attempts to integrate them into the system. Because information/data about these partitions is
missing, it's not possible to assign them to any file system. As a result, partitions that weren't
imaged will be displayed as RAW, i.e., non-formatted.
Frequent questions on authentication
↑ Top ↑
Where do I find the domain and user name to use for
authentication?
If you are not sure, please proceed as follows:
167 / 235