User Manual

User's guide O&O DiskImage Frequently asked questions
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My incremental image is not smaller than my base
image. Where does this file come from?
This can occur if you have, for example, defragmented your computer in the meantime. The newly
structured file segments will then be recognized as “changes” and imaged as new files.
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What does "Drive cannot be locked" mean? Does this
affect the data imaging?
As a result of system processes having to be in constant operation, it's not normally possible for
system partitions to be locked. You get this notification even when you want to image a data drive
and this is directly integrated into the system processes. The notification doesn’t generally have an
effect on the imaging process; it is still able to be run without a problem. To be totally sure, shut
down all running system applications, e.g. defragmentation or cloning processes, before imaging.
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While cloning, O&O DiskImage reports that the target
volume is too small although the source drive is smaller
than the target disk. What is the reason for this?
Make sure you haven’t selected the entire hard disk as your source. Example:
You have a hard disk with 100GB that is divided into two partitions:
System partition (20GB)
Data partition (80GB)
While trying to clone the system partitions on an external 40GB hard disk, O&O DiskImage
reports that the target volume is too small.
By just making a check, you can select the system partitions as your only source, and not the entire
hard disk.
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What do I do if O&O DiskImage takes very long to start,
or doesn't even start at all?
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