User Guide

FREQUENTLY ASKED QUESTIONS WS55
1. What does the status of the LEDs mean?
2. What is the maximum transmission range?
The maximum range is 40 feet line of sight. If transmitting through walls, ceilings, floors, or other obstacles
the range will be reduced. For best performance place away from cordless phones, wireless routers, or
other sources of interference.
3. What steps can I take if the IR Extender is not working?
To locate the IR sensor on your device, please contact the manufacturer of your HDMI enabled product.
(E.G. Cable Box, Blu-ray player, DVD player). The available frequencies ar 38-58 KHz.
4. The WS55 appears warm after prolonged use.
To transmit 3D or Full HD content wirelessly, the WS55 must process a large amount of data. Due to this,
the unit may run at warmer temperatures than other electronic devices. We have designed the housing to
provide proper ventilation to the unit as well as have designed the electronic components to withstand
temperatures up to 80°C. To ensure maximum performance ensure both the Transmitter and Receiver are
in well ventilated areas that do not exceed 30°C.
5. What are the troubleshooting steps if no video is displayed?
The Transmitter/Receiver may require a few seconds to connect. Ensure the correct HDMI video input is
selected on your TV and that your HDMI cables are connected properly. Check that your video resolution
from the source device is set to 1080p, 1080i, 720p, 576p, or 480p. Please ensure the WS55 is not located
near a wireless access point as interference may affect connectivity.
SOLID WHITE Transmitter/Receiver is linked.LINKED
FLASHING WHITE Transmitter/Receiver not in range. No HDMI Input connected.SEARCHING
SOLID RED The WS55 is powered ON and will begin connecting shortly.POWER ON
FLASHING RED (Transmitter) Transmitter is in pairing mode.PAIRING