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OPTION 2 - PHONE CALL
Connect to a live agent for activation:
• with phone number transfer see Steps 1 - 4.
• without phone number transfer see Steps 2 - 3.
Step 1:
If you want to transfer your phone
number, fill out the Phone Number
Transfer Worksheet. (You can find this
information on past bills or by contacting your
previous service provider.)
Step 2: From another phone, call
1.888.900.1368.
Step 3:
The agent will help you select your
plan and activate your phone.
Step 4: The agent will collect the information
on your Phone Number Transfer
Worksheet.
Standard $35 activation charge.
No additional charge to transfer number.
Typical time for phone number transfer:
cell phone = 1-3 business days
home phone = 5-7 business days
OPTION 1 - ONLINE
Activate without phone number transfer.
Step 1: Visit lively.com/Activate.
Step 2:
Follow instructions online to select your
plan and activate your phone.
Discounted $25 activation charge.
Activation Guide
Phone Number Transfer Worksheet
You can transfer your cell or home phone
number to your new Lively Smart at no cost,
as long as your number is still available.
Write down your previous service information
below and provide it to the friendly agent
when you call to activate.
IMPORTANT: Do not cancel your previous service until
the number transfer is complete.
Name of account holder
Phone number you wish to transfer
Service provider name
Account number
Account password or pin
Last 4 digits of account holder’s SSN
Billing address on account